Job Information
Workday, Inc Technical Project Manager (JR-0093267) in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12473005
About the Team
HiredScore is the leading provider of Talent Orchestration technology. HiredScore\'s artificial intelligence, automation, and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management.\ \ HiredScore\'s proprietary technology provides compliant-by-design AI that seamlessly connects to data and systems to power the shift to proactive and fair HR decisions. HiredScore is live in 150 countries and available in 70 languages.
About the Role
We\'re looking for a Technical Project Manager to join our growing Professional Services Team with motivation and a desire to learn and to play a key role in helping onboard new clients. The Technical Project Manager is the main point of contact for the client in the pre-launch period and will lead the overall project implementation while ensuring scope, quality, timeline, and project metrics are met. This role serves as a solution consultant, collaborating closely between the development team, product team, and client during the project implementation period, all to ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time.
You will gain experience working with a variety of partners such as HiredScore\'s executive team, development, product, and professional services teams, client success teams, and our client\'s senior leadership.
Responsibilities
Partner and collaborate with teams such as Product, R&D, Data Science, and Customer Success to develop delivery plans that balance scope, time, and quality as well as validate, launch, support, and supervise new features
Build and lead day-to-day project plans; supervise and review progress and timelines and adjust as needed; Identify, track, and resolve issues to ensure meeting commitments and project success
Track and communicate project status, risks, issues, decisions, and actions to internal and external collaborators
Demonstrate strong project leadership skills and analytical competence to overcome challenges and drive project success
Understand client needs and challenges, offering valuable and viable solutions to meet their requirements
Configure product in client environment as per Statement of Work and project implementation plan
Maintain relationships and communication with the client and all team members to guarantee satisfaction with the project\'s delivery
Communicate to the client any maintenance needs of the new implementation for a defined period post-launch.
Maintain detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review
Work with client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover
Seek opportunities for further business and product development, or potential risks that could impede or slow progress of implementation, advise key stakeholders when needed
About You
Basic Qualifications
4+ years demonstrated ability in a Technical or Project Implementation Management
4+ years demonstrated ability with external client-facing of global enterprise
4+ years demonstrated ability implementing SaaS / have worked in a Software Delivery environment of large scale projects
Other Qualifications
Industry knowledge of HR Tech, specifically recruiting or ATS a plus
Demonstrated ability to handle day-to-da work challenges expertly; adjust to shifting priorities, Identify and tackle technical and operational issues during implementation
Experience with configuration tools and able to fulfill technical tasks
Strong analytical skills, detailed understanding and capability to interpreting client business needs and translating them into application and operational requirements
Ability to professionally engage with executives, managers, users, and domain experts
Comfortable in a fast-paced process-focused environment, adept at problem-solving under pressure
Fluency in spoken and written English - Verbal, presentation, and written communication skills
Teammate with self-management skills, adept at driving projects from scratch, and collaborating with cross-company collaborators
Familiarity with SQL/NoSQL databases
Familiarity with Agil