Job Information
Amazon Sr. Sales Operations Manager, Sales Product, Engineering, and Operations in Chicago, Illinois
Description
We seek an analytical thinker who has experience developing, executing, and refining growth strategies to lead a newly created ad sales strategy and planning function. Advertisers leverage Amazon’s data-driven insights, engaging creative formats, and diverse placements to reach the right audiences to grow their brand. Our ad sales team informs, educates, and supports advertisers across six continents. Success in this role requires defining ambitious goals regarding how our sales team can better serve advertisers drawing on best practices across Amazon and the digital advertising industry, developing internal relationships to align product, finance, recruiting, and account management teams on inputs needed to hit these goals, and inspecting and removing blockers as teams execute on these goals.
A qualified candidate thrives in articulating complex concepts to cross functional audiences using internal metrics, voice of the customer, and industry trends to support recommendations. Amazon’s environment is fast-paced, rewarding entrepreneurial thinking, flexibility, detail-orientation, ruthless prioritization, enthusiasm, and comfort working across continents and time zones.
Key job responsibilities
Build relationships with product, marketing, finance, and HR leadership to define multi-year operating plans for global division of ad sales, including revenue, product adoption, and headcount targets
• Own quarterly business reviews, leading finance, sales, and strategy leads in compiling a document for ad sales VPs, guiding deep dives as needed
• Define metrics, tools, and processes needed to set and achieve product adoption, revenue, and sales productivity goals
• Identify gaps to goals, build mechanisms to close, implement change with peers in leadership, monitor impact, and enable ad sales to deliver on ambitious targets
• Develop best practices for improving sales productivity and cascade across teams in 15 countries
A day in the life
This role will be evenly split between primary research and analysis, authoring strategy documents, and leading internal review meetings requiring a mastery of influencing senior leaders without direct authority.
Basic Qualifications
10+ years of Microsoft Excel experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership
Experience in online advertising industry
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.