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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11941750 Volt is immediately hiring Deskside Support Technician at Chicago, IL.

As Deskside Support Technician you will:

Provide deskside support for end users as per tickets dispatched from the Service Desk.

Stage devices in preparation for deployment to end users.

Perform break/fix support for government-funded computing devices (e.g., PCs, laptops, mobile phones).

Deploy and retrieve end-user devices as needed.

Install specialty software and assist with Information Security matters.

Assess and diagnose issues with printers, fax machines, and multifunctional devices.

Provide A/V support in conference rooms and assist with Video Teleconferencing.

Install printer toner and maintain print devices.

Support after-hours activities as required by the customer.

This is a 6 Month full time Contract with possible extension opportunity.

This position requires PUBLIC TRUST - cannot begin assignment until granted.

The Ideal candidate will have:

High School Diploma and 3+ years of IT Technical Support Experience.

Experience working on customer sites, preferably in a government or similar environment.

Excellent written and verbal communication skills.

Ability to multitask and function effectively in a fast-paced environment.

US Citizen with the ability to acquire a Public Trust security clearance.

Desired Qualifications:

Past experience with the Department of Justice or similar government agencies.

Bachelor\'s Degree in a related discipline with relevant experience in IT support roles.

Familiarity with the ESA V-ATR program (Antitrust Division).

Personal Attributes:

The ideal candidate will be personable, articulate, and committed to meeting customers\' IT needs in an expedient and efficient manner. They must be independent and driven, capable of working with limited supervision. Excellent communication skills are essential to effectively interface with customers on-site in Chicago and staff in the main office in Washington, DC.

Pay Range: \$40.00 - \$45.00 per hour.

*Pay range offered to a successful candidate will be based on several factors, including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with t e San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID : 424247