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iCrossing Inc Senior Account Manager in Chicago, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/6854659


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Why iCrossing

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We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That's how we turn brand potential into business performance. And that?s why we stand out.

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We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form one epic unit.? What we do starts with our people.

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We are part of the Hearst Corporation, the world?s leading media, entertainment, and content company, which gives us access to the most valuable insights, talent and audiences.

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The impact you?ll have

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As a Senior Account Manager with a deep strength in marketing technologies and marketing cloud implementations and coordination (Adobe, Salesforce, Sitecore) for products within suites such as CMS, CRM, DAM, Analytics, you will own the day-to-day relationship for key clients within iCrossing and strategically help guide a cross-functional team. You will be a key client partner responsible for fostering, developing and strengthening client relationships at all levels across technology based solutions.?

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What you?ll do

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+ You will help manage the overall client relationship by setting and delivering upon client expectations as well as partnering with clients to develop their goals and utilize marketing cloud strategies as solution.

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+ You will work closely with our partner, Adobe to fully utilize the capabilities of their products in the marketing space.

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+ Help lead cross-capability teams using agile methodologies within our agency and clients? other partners to deliver creative thinking, digital strategy and powerful ideas that meet and exceed client objectives.

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+ You will display powerful presentation skills that invite participation and effect desired outcomes.

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+ You will use analysis to drive decisions (as opposed to taking orders) in a way that yields sustained, measurable results.

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+ You will serve as the voice of the client internally and the voice of the agency externally - and acting as the trusted voice of the customer by bringing insights into creative strategy and marketing program development.

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+ You will lead short-term and long-term strategic facilitator in service of clients? growth and performance goals.

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+ You will get to partner with Senior Leadership to set financial goals and plan for the future.

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+ You will work with Senior Account Leadership to develop strategic account plans to grow client revenue by selling (up-sell / cross-sell) creative solutions and ideas in all iCrossing Services, (i.e., Creative, Media, Technology, Strategy, Analytics, Content, etc.) and work closely with Project Management and Finance teams in execution.?

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