Job Information
Insight Global Sales Director - Contact Center in Chicago, Illinois
Job Description
The ideal candidate would be an experienced CX or Contact Center enterprise salesperson in the West coast with direct touch experience, demonstrating successful experience in the Contact Center or Contact Center as a Service areas. They will primarily be responsible for the business growth and selling of this company's CCaaS solution to enterprises or channel partners on their own, or by supporting the company's regional enterprise sales managers in North America.
Responsibilities:
Develop and maintain a deep understanding of the Contact Center as a Service market in NA and establishing yourself as the trusted subject matter expert
Hunt for new sales opportunities within existing NA accounts and new prospects. Develop the strategic ones to sales closer independently and help the regional enterprise sales managers with closing the others
Analyse and priorities partnership opportunities to support the sales efforts within existing vendors and resellers partners and new ones and cultivate them
Identify new opportunities for lead generating marketing activities with partners or without them and work with the marketing department to execute them
Generate new ideas for strategic and tactical improvements to our go to market in the NA contact center market
Meet or exceed annual and quarterly revenue, partner, and end customers targets
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Minimum 5 years experience in direct sales in the contact center space
Good level of technical contact center knowledge and a capacity to learn new technologies
Creative, independent, and resourceful with overachiever track record
Strong peoples skills, relationships builder. Able to deal professionally with different personality types and at different levels in prospects organizations
Consultative selling style
Teamwork, trust, and openness are key null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.