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BMO Financial Group Product Manager 2 in Chicago, Illinois

Job Description

Join Bank of Montreal’s North American Treasury & Payment Solutions (TPS) team and help drive the optimization and digitization of our receivables capabilities. We are seeking an innovative product manager who supports a winning culture where our clients succeed in business and life. The successful candidate is passionate about delivering the best experience for our clients through the innovation of products, platforms, and multi-channel integration.

As a Receivables Product Manager, you will join a dynamic cross-border team of product professionals, dedicated to fostering an empowering team environment and serving our clients’ needs within a diverse product suite. You will carry responsibilities across a variety of accountabilities such as: multi-year product strategy and roadmap, sales and marketing strategy, competitive pricing and analysis, training and support collateral, technology infrastructure and performance, data analytics, enhancements and functionality, as well as process improvements to provide a best-in-class client experience.

In this role, you will support the disciplines and development of policy, documentation, product and market analytics, regulatory, risk, compliance audit, and project management. The candidate must possess a strong knowledge of core payment rails, rules, & regulations, as well as an understanding of emerging technology in receivables optimization. The ideal candidate should be passionate about the ever-changing cash management landscape and the intricacies that come with new market demands.

Key Focus:

  • Remote Deposit Capture

  • Wholesale/Retail/Healthcare Lockbox

  • Correspondent/Corporate Image Cash Letter

  • Other receivables products as assigned

The Receivables Product Manager will analyze the product portfolio and identify opportunities to optimize the financial performance and client value, increase market share, share of wallet, client retention, and product and client profitability. The right candidate will proactively track issues and events to ensure root cause analysis has been identified and appropriate action taken to resolve/prevent future issues.

Primary Accountabilities:

  • Designs, implements, manages, and enhances a suite of products throughout the product lifecycle

  • Partners collaboratively with management to develop and implement a product strategy and roadmap aligned with the organization's strategy and vision

  • Collaborates with sales, marketing, onboarding & service, risk & compliance, audit, technology & operations, and info/cyber security partners across the organization to support clients, retain relationships, and execute on the product strategy

  • Identifies and interprets client/stakeholder needs and translates feedback and user testing results into feature/functionality requirements and/or user stories

  • Effectively manages vendor/supplier relationships; inclusive of conducting competitive/market analysis, managing vendors costs, addressing open issues and escalations, and launching initiatives to execute on the product roadmap

  • Manages product P&L by analyzing financials and establishing and maintaining periodic product dashboards, as well as presenting to leadership on a routine basis

  • Supports industry activity including attending industry events, internal/external speaking engagements, and/or participation in working groups, etc., with travel as required

Skills Required:

  • Established track record of delivering results in a complex, cross-functional, and matrixed environment

  • Ability to complete multiple tasks across a broad spectrum of disciplines

  • Exercises sound judgement to assess situations, make recommendations, and deliver client-driven objectives and key outcomes for projects and initiatives

  • Entrepreneurial self-starter with a desire to learn from others and challenge the status quo

  • Exceptional relationship building skills across teammates, partners, vendors and clients

  • Excellent presentation, written, and interpersonal communication skills

  • Flexibility and adaptability to change direction as the business and market demands

  • Strong analytical skills, and the ability to absorb and process large amounts of data into actionable items and meaningful recommendations and data-driven decisions

  • Ability to influence senior leaders by effectively communicating a vision for products over a multi-year horizon

Minimum Qualifications:

  • 5-7 years of product management experience in the treasury/cash/payments industry

  • Post-secondary degree in related field of study (e.g., Business, Finance, Accounting, Communications, Computer Science) or equivalent armed forces/military experience

Preferred Qualifications:

  • Previous product management/development, consulting, or strategy experience in receivables, payables, and/or cross-border (U.S., Canada, or other)

  • Experience with treasury/cash management/financial technology

  • Experience consulting and supporting high value clients

  • Project management and/or change management experience

  • Experience leading with influence, negotiation, and contract analysis

  • Familiarity with agile methodology, including iterative project design, scrum/persistent teams support, user experience/customer journey development and execution

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmoharris.com

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO Harris Bank does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. BMO Harris Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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