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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12166511 Network / System Engineer V

BCforward is currently seeking a highly motivated \"Network/System Engineer V \" for an opportunity in US - Chicago, IL-60661

Position Title: Network/System Engineer V

Location: Chicago, IL 60661/ Addison, TX

Job Posting Expected Start Date: 011/04/2024

(Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12 Months with possibility of extension

Job Type: 40 hours work week

Pay Rate: \$60.00/hr - \$70.00/hr on W2

Job Description

Service Design & Delivery engineer oversees delivery of collaboration and productivity solutions at the bank, for example M365 product suite, voice, and video solutions.) The role requires technical knowledge and process expertise to examine whats needed to introduce or the banks collaboration and productivity service. The goal is ensuring programs and/or projects are delivered end-to-end (design, build, operate) with high quality, focus on user experience, proper processes, and required security and compliance controls based on collaboration with banks teams.

Key Responsibilities:

* Manage overall program execution and program health inclusive of tasks, risks, dependencies, and impediments.

* Accountable for end-to-end plan ensuring delivery by expected date.

* Collaborate with cross-functional teams to identify and prioritize dependent tasks, track open deliverables to closure.

* Engage and support bank and vendor teams to define critical tasks and inter-dependencies needed to deliver.

* Track watch items, issues, and risks with corresponding mitigation plans for disposition before implementation.

* Track user experience testing and document results, if required.

* Manage user migration, communication, and training for programs as required.

* Drive development of service management measures and KPIs as required.

* As needed, document improvement plans over the course of delivery.

* Prepare briefing notes, reports, program updates, and action plans for Senior Management

Requirements:

* Demonstrated experience delivering M365 or Regulated Messaging Services preferred, or equivalent technical projects.

* Ability to work well with other bank team members to deliver on their tasks.

* Strong communication (written and spoken skills).

* Expert organizational skills and analytical skills.

* Effective attention to detail and ability to determine course of action as required.

* Ability to learn banks system and tollgates needed to perform role; knowledge of Jira preferred.

* Interact effectively with teams, internal customers, and leadership as needed.

* Handle multiple projects simultaneously.

* Proficiency in Microsoft Office Suite and advanced proficiency with Microsoft Visio

* 7-10 years experience working on technology initiatives.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward\'s 6,000 consultants support more than 225 clients globally.

BCforward champions he power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional