Job Information
JPMorgan Chase J.P. Morgan Wealth Management - Executive Director, Divisional Strategy & Support Manager - Midwest Division in Chicago, Illinois
Divisional Strategy & Support Manager, ED
Description
US Wealth Management ($400B in AUS) offers a wide variety of investment products and services through J.P. Morgan's advisors across Chase Wealth Management (CWM) and J.P. Morgan Securities as well as Digital Wealth Management and You Invest platforms. It spans across 4,000 Advisors that work out of 3,500 branches and 21 offices. The business is highly dynamic given the rapid evolution of client behavior, presenting challenges in how we evolve to meet client needs as well as opportunities to serve our clients more efficiently and effectively.
As a Divisio0nal Strategy and Support Manager, reporting to the Divisional Director-Wealth (DDW), you will support the Divisional Director- Wealth and serve as a liaison to the Region Directors - Wealth (RDW), driving the execution of key strategies and tactics that will ensure a world class client experience. The role requires collaboration with key partners across Wealth Management businesses and One Chase partners. This role requires flexibility, and the ability to work in an environment operating at a rapid pace. The DSSM supports the division in maintaining alignment with national wealth strategies by:
Demonstrate exceptional commitment to client experience and lead the divisional execution of delivering on our passion to meet and exceed our client expectations and creating a client obsessed culture
Serves as empowered proxy of DD-W for business decisions and meetings at the regional level
Acts a liaison to RDWs, driving the execution of day to day operations and key strategies in the division
Provides field feedback to practice management on key initiatives
Coordinates with Business Manager to drive scorecard results and drive progress on Market Plans across locations
Provides strategic support for the Region's wealth business; support and guidance for RDWs to customize strategies based on Regional nuance while aligning with broader Divisional / National strategies
Drives strategic initiatives across Regions and partners with RDWs / Regional Support teams to execute against Divisional agenda
Collaborates with key partners across Wealth Management and key One Chase partners i.e. Consumer, Business Banking and Home Lending
Remains informed of audit and compliance procedures and areas of operational risk for respective Regions/Markets
Demonstrates success at driving special projects involving various business functions and with a high level of organizational impact
Makes significant, self-directed contribution to the role and to the division, consistently going above job responsibilities
Required qualifications, capabilities and skills
10+ years proven experience coaching and managing people and projects in a wealth or investment focused environment
Excellent strategic vision; understands the direction of the business and industry; can articulate vision to motivate and influence others
Innovative thinker able to drive future engagement with clients to provide exceptional experience
Creates a climate in which people want to do their best; motivates and empowers others by inviting input from each person and sharing ownership and visibility
Ability to manage multiple priorities in a fast paced environment; adaptive to change
Strong communication skills, highly professional, attention to detail and excellent follow-through
Bachelor Degree required
Ability to travel 50% of the time
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans