United Airlines Crew Scheduler - Inflight in Chicago, Illinois
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Inflight Crew Schedulers ensure that all flights in our reliable Worldwide network are accurately staffed with Inflight crew in support of Core4 as it relates to United’s goal of providing safe, efficient, and reliable air transportation for our customers.
Assign all open flying to qualified Inflight crew members according to Federal Aviation Regulations, flight attendant Contract, and Company policies
You must be willing to work anytime within a 24/7, 365 day a year schedule, including weekends and holidays
24-hour communications center/point of contact for flight attendant work group, providing round-the-clock support to Inflight crew members with regards to schedule and flight-related issues, delay notifications, assignment modifications, etc.
Responsible to supervise crew legalities, communicate changes, reassign flight attendants and perform CMS transactions to ensure accurate crew pay and quality assurance
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
What’s needed to succeed (Minimum Qualifications):
High School Diploma or GED
1 - 2 years scheduling operations experience and or experience working in a fast-paced environment requiring high volume customer interaction
Possess intermediate MS Office skills particularly with Outlook, Word and Excel
Ability to convey information effectively both verbally and in writing
Strong computer knowledge and typing skills
Proven ability resolving conflict and working in a fast paced environment handling stressful situations
Ability to work anytime within a 24/7, 365 day a year schedule
Ability to manage stress and stay calm under high pressure situations
Must be able to manage multiple tasks and priorities to be successful on the job
Good organizational, time management, and problem-solving skills
Possess the necessary skills to provide support and courteous service to crew members
Successful candidate must also be able to function effectively in a team-oriented environment
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Bachelor’s degree or 3 – 5 years of equivalent experience
COSMOS experience highly
1-2 years relevant crew scheduling
1-2 years of airline operation experience
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT