Job Information
Fairmont Assistant Director, Housekeeping in Chicago, Illinois
Company Description
Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.
Job Description
Assistant Director, Housekeeping
Creating an engaging work environment for colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Assistant Director, Housekeeping will inspire your team - not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont!
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Extensive Benefit Package
What you will be doing:
Consistently offer professional, friendly and engaging service
Supervise the day-to-day operation of the department to ensure service standards are followed
Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
Monitor labor costs while ensuring effective scheduling and department productivity
Assist with preventative maintenance programs while working with the Chief Engineer
Address guest concerns and react quickly; logging and notifying proper departments as required
Manage the departmental budget in a fiscally responsible manner
Ensure effective communication, including coaching and performance management
Attend regularly scheduled departmental meetings
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned
Qualifications
Your experience and skills include:
Previous Housekeeping leadership experience required
Computer literate in Microsoft Window applications required
University/College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
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