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Publicis Groupe Account Director (MedComms) in Chicago, Illinois

Company description

What took you so long?! We’ve been waiting for you. Yep, you read that right. We are looking for you to bring your authentic self to work every day because we know that it’s not what you do that makes you different; it’s how you do it that makes you truly unique. And we’re not just saying it, our people think that too—helping us to be named an Ad Age Best Place to Work in 2022.

We know you are not your resume; we understand you are not your work, and we respect that you are so much more than a job description. You are you.

We’re interested in you—are you interested in us? Keep reading, and let us know.

At Razorfish Health, we are fueling the practice of modern medicine. RFH is built for the modern age of medicine. We have a deep commitment to science, technology, and innovation to help health care providers and patients make better connections for better outcomes. Our focus is on future trends and disruptors that will shape how medicine is practiced today, creating a healthier tomorrow.

We support that promise with 300+employees across three office locations in New York City // Philadelphia // Chicago and many remote employees. We have 12 team members with MDs, PharmDs, or PhDs, and 5 of the top 8 pharma companies on our roster.

Overview

Position Overview

The Account Director on the Medical Communications team is responsible for the day-to-day management of the Medical Communications clients at Razorfish Health. This person is expected to work closely with the VP, Account Lead to be a strategic client contact and advisor, and a strong internal team leader and cross-functional collaborator. This is an ideal role for a seasoned account person, wants to work with a small but talented team, and wants to drive the growth and vision for this business unit that is positioned within a larger agency and network.

Essential Qualities:

  • Understands that medical communications is one of many channels we use in the healthcare conversation

  • Understands peer-to-peer communications must resonate both rationally and emotionally with the audience to drive action

  • Able to translate complex scientific concepts into compelling business strategies

  • Serves as a strategic leader for both clients and internal team

  • Proactively manages relationship with clients and seeks opportunities to strengthen/build new relationships as needed

  • Expertise in multiple channels and audiences, with enough knowledge to be able to act agnostically when making decisions on behalf of the client

  • Comfortable working with both scientific, creative, and project management staff to create compelling brand experiences

  • Able to inspire, guide, and build strong teams across geographic locations

  • Takes ownership of assigned accounts and establishes accountability for others

  • Desire to embrace new solutions and technologies versus relying exclusively on old

Key Responsibilities:

  • Owns the client relationship across multiple brands

  • Owns the brand strategy and can effectively influence the client to achieve brand objectives

  • Provides clear strategic direction to agency team and is able to evaluate scientific and creative product against strategic direction and provide constructive feedback

  • Has a comprehensive understanding of client's business and a thorough understanding of industry business trends

  • Cultivates relationships with appropriate thought leaders to help maintain solid knowledge of client’s business

  • Provides ongoing tactical and executional oversight to the team, and takes ultimate responsibility for flawless execution

  • With Project Manager, contributes to the development of statement of work, project timeline, and budget

  • May be asked to participate in new business

  • Spearheads the presentation of annual brand plans and significant interim programs to Clients

  • Integrates emerging technologies into client recommendations

  • Serves as the strategic lead on all medical communications new business opportunities

Qualifications:

  • 7-10+ years of experience at healthcare communications agencies, preferably in medical communications

  • Solid HCP experience across specialty and high-science categories

  • Bachelor’s Degree Required

  • A minimum of three (3) years of experience as a Sr. Account Manager; or one (1) year as an Account Director strongly preferred

  • Demonstrated ability to serve as a strategic advisor to clients

  • Proactive and action-oriented; independent, driven, and a good multitasker

  • Digitally savvy

  • Strong presentations skills required

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

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