Job Information
Help at Home Care Supervisor in Chicago-Chatham, Illinois
Help at Home is hiring a Care Supervisor! We offer weekly pay starting $18.50 an hour and a generous incentive program – up to $10,000 in bonuses per year!
Help at Home, LLC is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
Job Summary:
We are currently seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The employee will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission and values of our organization.
Responsibilities
Maintains assigned clients' files, employee files, and all related paperwork
Provides direct training to field staff on client Care Plans
Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service
Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
Prepares and submits routine department reports, as required
Records and maintains accurate documentation of the clients condition and overall service
Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training
Appropriately handles client complaints and problems; documents and reports any significant issues further attention or resolution, as required
Ensure compliance with local, state, and federal laws as well as with company policies and procedures
Performs other job-related duties as assigned
Qualifications/Educational Requirements
Bachelor's degree preferred, but not required.
2 years of management/supervisory experience is preferred, but not required
At least 18 years of age required
High school diploma or equivalent required
Ability to work in a fast-paced environment and professional written and verbal communication skills
Benefits:
Our team is the foundation of our work. We offer:
Weekly pay $18.50 per hour
Direct deposit or cash card offered
Healthcare, dental, and vision insurance
Paid time off
401k
Ongoing, in-depth training opportunities
Meaningful work with clients who need your help
Career growth and experience with an industry leader with 40+years of history in a high-demand field
Office hours 8:00a.m.-5:00p.m.
Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview. Employees will be eligible for hiring bonuses after 90 days.