Job Information
ADP IND(Chennai)-BOB-Team Leader - Implementation in Chennai, India
Position Title : Team Leader
Position Purpose : As a Team Leader, you will be responsible for managing the team and ensuring that they are well trained to handle end to end payroll for clients.
Key Responsibilities :
Review daily client deliverables and ensure delivery is accurate and well ahead of the defined SLA’s.
Ensure the team adheres to the required procedures for payroll process including the strict usage of tools and checklists.
Be involved in client conversations during critical phases of implementation and provide relevant insight.
Suggest workable solutions to ongoing operational issues and risks.
Assign and review goals with your direct reports while providing constructive feedback on regular basis.
Continuously assess the quality and efficiency of the payroll process and drive continuous improvement.
Responsible for providing guidance, training and motivation for all direct reports.
Report information on any issues, errors and security incidents immediately to supervisor.
Conduct regular team huddles, monthly meetings and service review calls with clients
Collaborate with other teams especially Services and GPT to identify potential areas of improvement and for smooth handover and closure of client projects
or Growth: Takes bold action to strengthen business results
Experience :
- Graduate with 6+ plus years of experience in handling operations and anchoring a small team
Qualifications:
At least 6+ years of experience in processing payroll and anchoring a small team.
Effective written and verbal communication skills.
Strong exposure in taxation and statutory laws is desired.
Strong mathematical ability and aptitude to learn the payroll software application.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.