Campus Pride Jobs

SUMMARY :

Edits, schedules, audits, and updates training focused on contract compliance and providing the highest quality training products for security personnel servicing the contracts supported by the Federal Services Division (FSD). This position is supervised by and reports to the Director of Training, Federal Services Division.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implement and deploy eLearning content based on the current and future needs of any FSD contracts.

• Update Walden Security training forms as necessary, design and modify required training documentation (e.g. checklists, sign-in sheets, forms, etc.) to ensure they are up-to-date.

• Collaborate with Training Instructors to make necessary modifications and updates to content and lesson plans, as requested by the U.S. Marshals Service or other FPS contracts to meet Federal contract requirements.

• Coordinate the day-to-day functioning of the LMS as it pertains to FSD requirements.

• Manage the training LMS regarding course creation, user creation, and training assignments, and review, prepare, and update training and LMS content before each start of the Fiscal Year.

• Generate Training reports, such as completions and certifications based on courses.

• Manage training communications (emails, alerts, releases, etc.) per contract deadlines.

• Troubleshoot any training issues involving the LMS reported via end users or other sources. Provide guidance to Contract Managers and District Supervisors for filling out required training forms.

• Process New hires

• Update spreadsheets with new hires, LOA, FMLA, terminations, transfers, etc.

• General training/administrative support to assigned contracts/circuits (to include email, phone calls, etc.)

• LMS data entry and support

• Receive, review, and audit training schedules

• Regulate, check, and confirm all Training Instructors are certified during documentation review/submit requests for training instructor approval to Manager

• Initial FAQ documentation audit/processing/entry for Phase I, Phase II, and Annual training. • Transfer FAQ documentation audit/processing/entry

• Remedial Training documentation audit/processing/entry

• Conduct Monthly Activity Reports reviews

• Consolidate/ship Certificates (when necessary)

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies:

• Design - generates creative solutions; demonstrates attention to detail.

• Problem-Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations.

• Project Management - coordinates projects; communicates changes and progress.

• Technical Skills - assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

• Interpersonal Skills - Focuses on solving conflict, not blaming others; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and with the Corporate Training Manager experiments with new practices/concepts.

• Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.

• Written Communication - writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.

• Teamwork – balances team and individual responsibilities; exhibits objectivity and openness to others' views; offers and welcomes feedback; contributes to building a positive team spirit; promotes teamwork; puts success of team above own interests; capable of building morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

• Diversity - shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes and complies with a harassment-free environment; fosters the theory of building a diverse workforce and business relationships.

• Ethics - treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.

• Organizational Support – follows reporting policies and procedures; completes administrative tasks correctly

• Utilize storage software to release updated training materials to District Supervisors as requested and on time; supports organization's goals and values.

• Strategic Thinking - develops strategies to achieve organizational goals; understands organization's strengths & weaknesses.

• Judgment - displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; makes timely decisions.

• Motivation – consistently sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence.

• Planning/Organizing - prioritizes and plans work activities; uses time efficiently; sets goals and objectives.

• Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

• Quality - demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; participates in the company quality improvement process.

• Quantity - meets productivity standards; completes work in timely manner; works quickly.

• Safety and Security - observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Adaptability - adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.

• Attendance/Punctuality - is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

• Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to hours of work beyond required core hours when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

• Initiative - volunteers readily; undertakes self-development activities; looks for and takes advantage of opportunities; asks for and offers help when needed.

• Innovation - displays original thinking and creativity; meets challenges with resourcefulness; presents ideas and information in a manner that gets others' attention.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND/OR EXPERIENCE :

Minimum of a bachelor’s degree (B.S. or B.A.) from a four-year college/university. A focus on instructional design, organizational development, operations or training, or equivalent fields is preferred. Experience in project management, course development, and classroom presentations; or one to three years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using the English language. Ability to write reports, internal business correspondence, curriculum, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to create and interpret bar graphs.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form.

COMPUTER SKILLS:

To perform this job successfully, the Training Administrator should possess moderate to advanced skills in Microsoft Office software including Word, Excel, Outlook, and PowerPoint; preferred experience with Learning Management Systems; should have a working knowledge of Internet programs and other software as required and have the ability to learn new software programs.

CERTIFICATES, LICENSES, AND REGISTRATIONS:

Currently possesses or has the ability to obtain and maintain a valid State Driver’s License.

OTHER QUALIFICATIONS:

• Candidate will possess a positive attitude with strong creative ability;

• Strong written and verbal skills are required;

• Position requires reliable transportation to work every day;

• Ability to work in a team environment and to help identify and solve problems.

• Strong interpersonal skills to foster positive working relationships with other employees, management, and others outside of the company;

• Ability to deal with internal and external customers and ensure compliance with fair employment practices and perform multiple tasks simultaneously in a timely, courteous, and professional manner.

• Ability to work a flexible schedule and to work evenings, weekends, and holidays as requested or required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, the ability to adjust focus, and the ability to see and distinguish basic colors.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The Training Administrator must be capable of working in a fast-paced/high-stress environment.

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The specific environment varies by location. The employee may be exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; risk of electrical shock; explosives; risk of radiation and vibration. The noise level in the work environment is usually moderate.

• Travel of 25% or less may be required. Candidate may be tasked to travel from the corporate office to assigned sites and posts. In addition, the candidate may be tasked to travel and provide support to other divisions and branches within the company.

• Ability to pass a drug screen and criminal background check. Employees must be able to hear within normal speech range and alarm range.

Employees must be able to move quickly in any emergency and must be capable of handling portable fire extinguishers, AEDs, and other related equipment when necessary.

Employees must be mentally and emotionally stable. They must not have detectable neurotic or physical conditions which will adversely affect their ability to act properly during situations involving mental stress.

OTHER TASKS:

This job description reflects Walden Security management’s assignment of the essential functions of the job; it does not prescribe or restrict the tasks that may be assigned.

We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.

So if you’re ready to embark on a meaningful career with one of the nation’s most dynamic and fastest growing security companies, apply with Walden Security today.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veterans status, or disability. EOE / AAP Employer / Minorities / Females / Vet / Disabled. VEVRAA Federal Contractor.