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Bank of America Sr. Data Analyst in Charlotte, North Carolina

Sr. Data Analyst

Charlotte, North Carolina

Job Description:

The NFRR Center Program Management Office is accountable for ensuring change adherence to the enterprise change policy during the onboarding of new and existing reports from the front line unit or control function to the NFRR Center. A Senior Data Analyst is responsible for ensuring NFRR products and services are serviceable and valuable to users. Key responsibilities include working with users and development teams to ensure the onboarding process, including key data and business requirements are fit for purpose, defining and monitoring the processes and controls that adhere to EDM Standards, and helping to triage and remediate data incidents, and ensure onboarding activities are completed on time, on budget and reports are accurate and complete. A Senior Data Analyst is an individual contributor at a program level. Flexible skill set is required across project management and business analysis to allow for proper utilization of resources across a large, diverse portfolio of work. May performs data analysis and helps construct reports to answer business questions and reveal business insights. Guides changes to report processes, business requirements and data transformation logic. Works with business partners to define business and data requirements for onboarding. Contributes to the definition and maintenance of the data dictionary on new reports as needed. Conducts production parallel reconciliation and may support user acceptance testing on report changes. Aligns and monitors key performance indicators and internal controls related to program/project execution. Other duties as assigned.

Required Skills:

  • 5+ years of relevant experience delivering large projects with significant impact to multiple lines of business, that may have cross-functional or inter-departmental implications

  • Experience in managing large transformational data-driven projects in Global Markets space and working knowledge of securities & derivatives domain

  • Experience driving/supporting multiple projects simultaneously

  • Applies all aspects of program/project management: resource planning, work breakdown, risk/issue management, financial management, implementation planning, testing, training/communication, etc.

  • Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables

  • Able to interpret and effectively document business and technical requirements

  • Strong analytical skills with ability to analyze data and identify trends

  • Ability to communicate clearly (written and verbal) and navigate at all levels in the organization with the detail appropriate to the forum and audience

  • Ability to effectively navigate a highly matrixed organization

  • Ability to navigate ambiguity

  • Highly organized with critical thinking abilities at both the strategic and tactical levels

  • Understanding of Lean-Agile frameworks in general, but an especially deep grasp of the Scaled Agile Framework, JIRA, Confluence, Horizon

  • Excellent facilitation / presentation skills, experience with large groups and senior leadership

  • Ability to connect business outcomes with operational and technological considerations

  • Insight to identify gaps and execution risks and escalate as appropriate

  • Ability to understand, interpret and track meaningful metrics

  • Strong sense of urgency

  • May also serve as a practice subject-matter expert, consultant or coach.

  • Executive reporting skills

  • Proficient in Microsoft Office (Outlook, Word, EXCEL, PowerPoint, Visio and MS Project)

  • Experience with Bank of America key tools – PPRT, PCM, Changescape, Horizon, JIRA, Confluence

  • Engage in ad-hoc data projects varying in scope and priority

  • Candidate must aptly manage day-to-day interactions and relationships with a diverse group of colleagues across multiple time zones

Desired Skills:

  • Six sigma certification and/or operational excellence experience

  • Experience with regulatory efforts/risk and compliance/GBAM

  • Experience migrating processes - transferring to new teams or taking processes on/offshore

  • Experience with regulatory or operational risk management

  • Familiarity with Enterprise Report Registry, PRC/ORCIT, RCSA process, Metrics/Key Controls


1st shift (United States of America)

Hours Per Week:


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time


Talent Acquisition Contact:

Referral Bonus: