Senior Manager, Engineering in Charlotte, North Carolina
Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
Charter Communications is seeking a technical leader to join the Spectrum Community Solutions Engineering organization. Heavy focus on designing high speed data delivery solutions for Multi-Dwelling Unit residences. Partnership is key as the team will work closely with product, operations, and other engineering organizations. Project management, network engineering, technical leadership capability, and experience in large scale WiFi solutions are key skillsets for this role. Responsible for collaborating with leadership on developing capital budgets, purchasing, staff development, and managing the design and architecture of new products in lab environments.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Manage engineering staff involved in the design, implementation, maintenance, enhancement and troubleshooting of product delivery platforms.
Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards.
Consult with managers regarding technical operations and strategic planning of rebuilds, network operations and dispatch, new product development and deployment.
Responsible for compliance with company engineering standards, policies and procedures.
Maintain good relations with local utilities, vendors, contractors and government agencies.
Monitor and provide guidance in the capital budget process to ensure projects are cost effective, completed on time, and on budget.
Provide quality assurance support and direction to engineering staff regarding new or existing technologies, company technical quality assurance (TQA) standards.
Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
Monitor current procedures and tests performed in accordance with FCC standards to ensure compliance.
Perform other duties as requested by Manager.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to make decisions and solve problems while working under pressure
Ability to prioritize and organize effectively
Ability to provide coaching and counseling when necessary
Ability to supervise and motivate others
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Knowledge of company products and services
Knowledge of Electronic theory, Federal Communications Commission regulations and Fiber Optic theory
Effective leadership skills with proven ability to provide effective, results oriented direction
Bachelor’s degree in Engineering or related field, or equivalent experience
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Required Related Work Experience and Number of Years
3+ years of Project Management work experience
3+ years of Related leadership experience
7+ years of Engineering HFC and Networking experience
Exposure to moderate noise levels
Moderate Travel Required
EGN600 322804-1 322804BR