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Wells Fargo Senior Lead Digital Entitlement Product Owner in CHARLOTTE, North Carolina

About this role:

The Digital for Commercial and Corporate & Investment Banking group manages customer-facing digital channels, experiences, and capabilities serving Commercial, Corporate & Investment Banking customers. The Senior Lead Entitlement Product Manager will serve as a product owner and subject-matter expert responsible for managing the digital capabilities entitlement strategy and roadmap development of a new target state entitlement model for supporting our Commercial and Corporate & Investment Banking Digital customers.

The role will collaborate closely with designers, developers, and other stakeholders to make ideas a reality and bring life to a product by implementing the vision and direction set forth in the product roadmap. As a seasoned product manager, you will help establish clear business outcomes that support our target state administration and entitlement journeys.

In this role, you will:

  • Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment

  • Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise

  • Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking

  • Coordinate highly complex activities and guidance to others

  • Provide vision, direction, and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact

  • Strategically engage with all levels of professionals and managers across the enterprise

  • Serve as an expert advisor to leadership in any of the following areas: access and authorization, collaboration and communication, and front-end enablers

  • Define features and requirements as part of the overall Digital Capabilities roadmap in an Agile framework

Required Qualifications:

  • 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Proven knowledge of Customer Identity and Access Management (CIAM) processes, framework, policies and systems

  • Strong leadership skills with experience leading efforts that require integration of multiple technology systems, operations, or customer service processes

  • Excellent communication & presentation skills

  • Previous product management experience in the following areas:

  • Portal administration and entitlement capabilities, such as customer identity access management

  • Customer enrollment systems

  • Product management experience with web UI frameworks and design systems, web application development and SaaS web platforms

  • Launching and scaling new products or product enhancements within an Agile framework

  • Previous experience launching and scaling new products or product enhancements within an Agile framework

  • Previous experience with related vendor solutions such as Ping Identity a plus

Job Expectations:

  • Ability to work on-site at approved location at least three days a week

  • This position is not eligible for Visa sponsorship

Pay Range for New York, NY & San Francisco Bay Area: $138,500-287,600

Pay Range

$120,400.00 - $287,600.00

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan

  • Paid Time Off

  • Parental Leave

  • Critical Caregiving Leave

  • Discounts and Savings

  • Health Benefits

  • Commuter Benefits

  • Tuition Reimbursement

  • Scholarships for dependent children

  • Adoption Reimbursement

Posting End Date:

2 Jul 2024

* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Company: WELLS FARGO BANK

Req Number: R-378326-2

Updated: Sat Jun 29 03:48:23 UTC 2024

Location: CHARLOTTE,North Carolina

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