Job Information
Honeywell Senior Benefits Analyst - Retirement in Charlotte, North Carolina
Senior Benefits Analyst – Canada & US Pension & 401k
We are looking for an experienced, data-driven Sr. Benefits Analyst to manage our Savings, Retirement and Pension program administration, providing accurate reviews and outputs in compliance with plan rules, funding, legislative requirements, and internal practices in the US and Canada. You will need to partner with our outsourced administrators on the processing of the most complex calculations for plans, analyzing data and interpreting plan rules to ensure the calculations are accurate. Will manage cases supporting the resolution of inquiries, escalations, errors, and requests from participants for our active, retiree and pension population. Leads a range of projects that have high visibility and vary in scope and complexity for ongoing work operations, compliance, audits, and vendor management improvements. In this role, you are providing operational support to standard work, delivering standardized and self-service HR solutions, and driving digital transformation initiatives forward. You will have a significant impact on optimizing HR processes, enhancing employee experience, and driving HR's digital transformation journey, contributing to the success and effectiveness of Honeywell's overall operations.
KEY RESPONSIBILITIES:
Provide end to end execution of Canadian pension and savings processes, ensuring up to date and accurate documentation, leveraging historical databases to collect data, driving continuous improvement focusing on key initiatives of an excellent user experience ensuring right and fast support.
Manage suppliers to ensure quality administration of plans and the customer experience, payments, audit completion, execution of reporting and filings, with vendors. Maintain a RAIL ensuring items are prioritized and escalated appropriately; complete and assist other team members with root cause analysis and issue resolution. Participate in quarterly service reviews.
Manage tier 3 level complex cases resolving unique and difficult issues around data, benefit plans, policies, systems, compliance, and presenting effective solutions back to leadership and ensuring timely and accurate responses back to the participants.
Stay up to date with regulatory changes in the industry and help us transition into the future as seamlessly as possible.
Apply legislation and regulations, when preparing, analyzing, and interpreting plan documents, summaries of plan provisions, and related plan materials.
Assists with audits and preparations of annual filings. Work with internal and external partners on compliance and other related matters. Participate in merger and acquisition activities to ensure compliance.
Partner with the US Retirement team to help provide support for; processing of invoices and wires, payroll reconciliations and negative earnings, service date adjustments, content updates, cases, projects, etc. .
Play a lead project management role in the planning and execution of the Annual Pension Audit, Company Match,
Union Plans, consisting of many key strategic pieces and post-year-end activities;partnering with Corporate C&B, vendors, Corporate Communications and the HRS operations teams on strategy design, developing an effective project plan and managing to the deliverables, improvements, testing with the vendor and key stakeholders, managing defects and escalations, ensuring stakeholder sign-off, documenting and implementing requirements, ensuring communications are clear and timely, monitoring and reporting on metrics, ensuring customer calls and experience are managed appropriately with the vendor, and ensure overall delivery of the annual cycle is a success.
Identify operational errors and areas of weakness in plan operations, support audit reports and relevant supporting documentation to present findings and improvements to leadership. Assist with developing corrective action strategies.
Manage payroll reconciliations, escalations, leveraging multiple data sources, conducting data analysis, communicating findings, and making recommendations.
Proactively identify problems and trends, along with solutions, which might be leading to increased volume of escalations or issues.
Partner with key stakeholders and the HR M&A team on the execution of mergers, acquisitions and/or divestitures – understand business timelines, provide SME guidance on the lead time benefit plan set-up, vendor set-up, testing, integrations, etc., review company benefit plans and documentation in comparison to Honeywell’s plans and provide recommendations on processes, compliance, data mapping, communications, lead the projects preparation and execution and ensure post-close integration deliverables are executed.
Manage the claims and appeals process ensuring timely and accurate responses back to participants.
Ensure compliance of Canada plans and programs per the plan documents, collective bargaining agreements, FSRA, and applicable provisions of the Canada Revenue Agency.
Support the US Retirement Team as needed on projects, processes, cases, etc.
YOU MUST HAVE:
3+ years proficient knowledge in Canada Pension Plans, Savings and Retirement benefit administration functions, including vendor interaction points, employee changes and qualifying events, appeals, and the annual enrollment experience. Pension company match calculations, Pension Plan Audit, escalations, and Canada government requirements.
3+ years of project management experience, including excellent planning, time management, decision making and organizational skills. Exposure to difficult or complex projects while managing multiple priorities.
Excellent analytical, statistical, and reporting skills.
Strong mathematical, analytical, statistical, and reporting skills to review, interpret and evaluate financial data and legal documents.
Strong time management skills and the ability to meet deadlines with high accuracy.
High attention to detail and a process improvement mindset.
Strong written and documentation skills, ability to communicate complex issues in a concise manner.
Ability to work independently and problem solve in ambiguous situations where answers and direction are not clear.
Prior actuarial analysis experience is a plus.
M&A experience preferred.
Experience working in a shared services delivery role preferred.
Experience working with union benefit plans preferred.
Strong Excel skills (formulas, pivot tables, vlook-ups); PeopleSoft, SalesForce, and Case Management a plus.
WE VALUE:
Bachelor's Degree
Ability to anticipate and understand customer needs and deliver timely and accurate resolution.
Ability to problem solve and set priorities, and to ask questions when needed.
Excellent interpersonal and customer relationship skills to manage difficult and sensitive matters.
Ability to influence stakeholders and inspire change.
Ability to navigate HR Services related technology to provide customer resolution.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.