Job Information
Deluxe Remittance Processing Specialist I - Operator - 1st and 2nd Shift in Charlotte, North Carolina
This position performs basic to intermediate-level remittance processing tasks under close supervision. The focus of the position is to perform the day-to-day functions of equipment operator, manual extraction/batching, or other sorting/processing functions.
This position has multiple variations of 1st and 2nd shift available.
A Processing Specialist I can perform duties in the following areas:
Machine Operator/Mailroom Associate – Operates Mail Extraction Equipment to group work into processible batches. Operating a variety of scanning and mail sorting equipment including I-Tran, IMBL, OPEX 30, 40, 50/51, and Falcon.
Batching - Open envelopes, extract transactions, batch checks, invoices, and coupons according to client instructions. Perform basic-level transaction sorting and decision-making. Header batched items with control documents and processing header
Dispatch Operator - Performs a quality review on all outgoing items including HIPAA clients and prepares outgoing packages for low/medium complexity remittance customers. Prepare daily reconciliation and billing reports.
Process work accurately and maintain performance output in accordance with client standards
Performing minor adjustments and minor repairs to job-related equipment
Perform basic-level transaction sorting and decision-making
Basic Qualifications:
High School Diploma, GED, or equivalent work experience
Preferred Qualifications:
Good hand/eye coordination
Able to read and make basic decisions
Detail-oriented and quality conscious
Ability to work independently on work for all clients
Comfortable working in a fast-paced, deadline-oriented environment
Flexible schedule, including weekends, holidays, overtime and/or off shifts
Team player with good interpersonal skills
Ability to work well independently and with others
Ability to adapt to change and learn new processes as the business evolves
Must meet the Deluxe established standard minimums for productivity and accuracy
Ability to lift up to 25 lbs
Able to stand for long periods of time
Additional Basic Qualifications:
Must be 18 years of age or older
Why Join Us:
We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.
A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .