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UGI Corporation Process Improvement Specialist in Charlotte, North Carolina

Process Improvement Specialist


Charlotte, NC, US, 28217

Company: AmeriGas Propane, Inc.

Remote Options:

Requistion Number: 24298

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.


Process Improvement Specialist

Job Summary

The Process Improvement Specialist is responsible for identifying, analyzing, and enhancing the operational performance at AmeriGas related to safety, quality, delivery, and productivity. The Process Improvement Specialist will support in conducting lean and continuous improvement methodologies to understand current performance against business metrics. The role will create and maintain business intelligence applications (Power BI, Qlik, Tableau, etc.) to leverage data to highlight potential solutions for performance improvements.

Duties and Responsibilities

  • Partners with the Operation Strategy and Improvement team on lean and continuous improvement methodologies to understand current performance against ideal operational aspirations.

  • Identifies and implements business intelligence applications (Power BI, Qlik, Tableau, etc.) to collect, analyze data, and present data easily to support leaders in making informed decisions on the best path forward.

  • Supports with understanding current state of performance through data collection, observations, root cause identification, process mapping, etc. and leverages data to support solutions for improvement.

  • Collaborates with cross functional teams to understand needs and performance of the business, and supports in ideation of process enhancements for improved efficiencies and productivity.

  • Monitors business performance and implementation progress and communicates updates to leadership on results.

  • Supports with change management activities and adoption of enhanced ways of working.

Knowledge and Experience

  • Strong analytical and technology skills to collect, interpret, and analyze data.

  • Ability to summarize data in clear, concise methods that help drive decisions.

  • Excellent communication and collaboration with all levels of the organization.

  • Experience with business intelligence applications (Power BI, Qlik, Tableau, etc.).

  • Demonstrated experience in lean and continuous improvement methodologies and implementing effective best practices in organizations.

Required Competencies/Characteristics

  • Strong project management and process skills.

  • Outgoing personality with strong interpersonal skills and building relationships.

  • Demonstrated business/financial acumen.

  • Strong communication skills (both written & verbal).

  • Strong bias for action and results with a hands-on approach.

Education Required

  • College Graduate BS in business related major.

  • Advanced degree a plus.

  • 3-5 years of continuous or process improvement in large organizations required.

Working Conditions

  • Office environment. Moderate travel required.

    AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

    AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

    Nearest Major Market:Charlotte Job Segment: Business Process, Behavioral Health, Substance Abuse, Business Intelligence, Project Manager, Management, Healthcare, Technology