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Truist Gen AI Engineering and Operations Senior Director in Charlotte, North Carolina

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(accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

We are seeking a strategic leader to head Engineering, Development, and Operations (EDO) Division of GenAI. As the Division Leader, you will oversee the development and implementation of cutting-edge GenAl platforms, applications and solutions. Your leadership will ensure that EDO continues to be the backbone of our technology infrastructure, driving innovation, efficiency, and excellence in every initiative.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Strategic Direction: Design and implement the EDO Division's long-term roadmap of technology architecture, engineering, development and operations. Ensure alignment with the organization's overall data, Al/ML and analytics strategies.

  2. Technical Leadership: Provide expert technical guidance, mentorship, and coaching to AEDO team members, fostering knowledge-sharing and professional development. .

  3. Architectural Excellence: Oversee the design of scalable, secure, and resilient GenAl platforms, & applications. Prioritize modularity, self-service capabilities, and flexibility to support evolving needs.

  4. Reusable Components: Champion the development and maintenance of reusable elements (APls, repositories) to drive efficiency, consistency, and faster time-to-market.

  5. Process Optimization: Implement and continuously improve Cl/CD pipelines, automation tools, and Agile development methodologies to maximize delivery speed and quality.

  6. Solution Execution: Lead and collaborate with teams on the end-to-end delivery of Al/ML solutions, ensuring they adhere to quality, performance. and security standards.

  7. Technology Evaluation: Stay at the forefront of emerging trends in Al/ML, data engineering, and cloud technologies, assessing their potential value to the organization.

  8. Partnership and Collaboration: Build strong relationships across the organization, working effectively with data scientists, business stakeholders, and other teams to deliver impactful solutions.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Education: Bachelor’s degree in computer science, Software Engineering, or a related field.

  2. Experience: Minimum of 15+ years of experience in software engineering and architecture, including 5+ years in a leadership role or managing technical teams.

  3. Technical Expertise: Deep knowledge of Al/ML frameworks, cloud platforms (AWS or GCP or Azure), Cl/CD tools, data engineering principles, and modern security practices.

  4. Leadership: Proven ability to inspire, develop, and lead high-performing technical teams, fostering a culture of innovation and continuous improvement.

  5. Communication: Excellent written and verbal communication skills. Ability to translate complex technical concepts to a range of audiences.

Preferred Qualifications:

  1. Master's degree preferred.

  2. AWS or any other cloud provider certifications

  3. Experience in the Financial Services domain

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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