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Wells Fargo EBCRP Technology Planning Learning Senior Consultant in Charlotte, North Carolina

About this role:

Wells Fargo is seeking a Senior Business Execution Consultant to fill a position on the Enterprise Business Continuity and Resiliency Planning (EBCRP) learning team.

EBCRP provides guidance and support to prepare business operations and technology for potential disruptions to ensure the continuity of product and service delivery to the market and our customers.

In this role, you will:

The position will consist of a balanced mix of problem solving, project management, hard (technical) skills, and soft (people) skills. Training is a crucial part of an effective business continuity program and is needed to educate stakeholders on resiliency, business continuity goals, corporate-wide objectives, policies, and roles and responsibilities. The Training program must meet and exceed regulatory expectations, industry best practices and align with Wells Fargo's enterprise resiliency framework.

  • Support the development and maturation of EBCRP's learning program that provides education and awareness of Enterprise Business Resiliency and EBCRP requirements

  • Understand EBCRP requirements and develop accessible and organized learning resources

  • Facilitate instructor-led learning sessions as a subject-matter expert with a primary focus on technology continuity plans

  • Ensure all developed materials are consistent with Wells Fargo brand standards and business objectives

  • Provide leadership in management of relationships and implementation of learning programs, services, and initiatives with cross functional business partners

  • Work independently to make recommendations for learning materials and initiatives by providing support and leadership

  • Act as a liaison with Technology Resilience and Disaster Recovery (TRDR) learning team

  • Contribute to large scale strategic resiliency initiatives as needed

Required Qualifications, US:

  • 4+ years of Management consulting, Strategy Consulting, or Business Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • The ideal candidate will have a technology resiliency background, be process driven, capable of meeting strict deadlines, excel in a collaborative environment, comfortable with change and have a strong desire to do what is right.

  • Self-motivated and able to work both independently and as a team player

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to quickly learn and understand new concepts

  • Ability to take complex topics and put them into learning resources that are clear and straight forward.

  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

  • Excellent presentation skills and ability to facilitate virtual and in-person training sessions

  • Strong emphasis on customer support and possess strong business partner relationship management skills

  • Creative and problem-solving skills to invent new ways to accommodate learning needs of all learners

  • Experience in implementation of business continuity planning requirements for technology

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Company: Wells Fargo

Req Number: R-161045

Updated: Fri May 13 11:01:57 GMT 2022

Location: Charlotte,North Carolina