PSA Airlines Airport Operations, Security and Compliance Auditor in Charlotte, North Carolina

Airport Operations, Security and Compliance Auditor

Req #: 2229

Location: Charlotte, NC

Facility: Charlotte (Charlotte Douglas International Airport)

Job Family: Safety & Security

Airport Operations, Security and Compliance Auditor

Job Title: Airport Operations, Security and Compliance Auditor

Department: Security

Reports to: Manager of Airport Operations, Corporate Security, and Emergency Response

Location: Charlotte, NC

Employment Status: Full-time

Let your career take off with PSA Airlines

This is an exciting time to join PSA! As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the U.S., we have unparalleled opportunities for growth and professional development. PSA Airlines is known for its outstanding safety and training culture and has a long history of excellence that we’re proud to carry forward. With over 3,500 employees, PSA is an exciting, fast-paced place to work. At PSA, we are a close-knit, passionate team that values each other’s opinions and holds ourselves and others accountable to be our absolute best.

Summary/Objective: The Security and Compliance Specialist position will assist with the overall coordination of all security related programs and the operational reporting system of PSA Airlines. This position will interact with company managers, union representatives, the TSA, and the FAA.

Essential Functions:

  • Perform audits at all field stations PSA Airlines operates out of to ensure safety, security, and ground operations standards are being followed in accordance with Federal Aviation Administration (FAA), Transportation Security Administration (TSA), American Airlines, and EGOM rules and regulations.

  • Ensure all follow-up audits are conducted in accordance with Safety Management System (SMS) and Internal Audit Evaluation Program (IAEP) requirements.

  • Respond to special audit requests from senior management.

  • Review audit responses for completion and accuracy.

  • Ensure audit and evaluation records are maintained and current.

  • Communicate and collaborate with TSA, FAA, and PSA representatives and employees as required.

  • Track and investigate delays contributing to PSA’s D0, RS0 and T0.

  • Attend weekly performance and operational calls.

  • Participate in ground handler scheduled meetings/briefings at hubs or stations.

  • Work with dispatch and maintenance on operational items.

  • Address station related operations reports from crews with investigations and follow up.

  • Investigate reports related to ERC committee.

  • Address and respond to emails sent to distribution list PSA Airports.

  • Liaise with station managers to identify controllable performance concerns.

  • Collect and track data to assist in performance reviews with struggling stations.

  • Address daily station issues from Chief pilots, Inflight management and dispatch.

  • Conduct performance observations at stations per direction of Asst. Director to identify issues.

  • Participate in meetings with AA regional performance teams.

  • Participate in aircraft damage calls and investigations with stations.

  • Maintain and update weekly performance recap report to VP and President.

  • Update and maintain PSA Security Operations Manual.

  • Assist with the PSA Emergency Response Program.

  • Complete weekly, monthly, quarterly and yearly reports to be submitted to the Vice President of Safety, Asst. Director of Airport Operations & Security, and Manager of Airport Operations and Security.

  • Perform any additional duties and responsibilities as assigned.

  • Perform employee vetting process for the TSA watch list.

  • Train new Security Department employees on departmental processes.

  • In absence, duties performed by the Manager of Airport Operations, Corporate Security & Emergency Response.

Competencies and Knowledge: The successful candidate should have demonstrated skills in the following: approachability; time and performance management; strong organizational skills; proactive and collaborative approach to problem-solving; positive communication skills (verbal and written); ability to work with minimal supervision in a team environment; ability to interact with all levels of company personnel; strong team player; professional aptitude; ability to manage multiple projects at one time with time sensitive deadlines; ability to maintain confidentiality and handle sensitive situations appropriately, when performing job duties; prepare presentations; and adaptability in an aggressive growth environment.

Supervisory Responsibility: This is not a supervisory position.

Work Environment: This job operates in an airport environment with some time in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This role frequently requires the employee to stand; walk; climb up and down stairs; lift weight up to 25 pounds; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work vary depending on flight and audit schedules. Standard work days are Monday through Friday but may require occasional extended periods of time as necessary.

Travel: 80% travel expected for this position.

Required Education and Experience: High school diploma or equivalent required. At least two (2) years of airline operations experience. Two (2) years of audit experience preferred. Bachelor’s degree in a safety-related field or aviation preferred. Proficient computer skills with Microsoft Office programs.

Additional Eligibility Qualifications: Must be able to obtain airport SIDA badging. Valid driver’s license. Ability to speak/read/write in English.

Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209.

AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, national origin, citizenship status, protected veteran status, age, marital status, sex, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.