Job Information
Robert Half Sr. Administrative Assistant in Chapel Hill, North Carolina
Description
We are seeking a highly organized and customer-oriented individual for the role of Reservations Coordinator/ Sr. Administrative Assistant. In this role, you will liaise with clients to provide trip details and manage reservations. You will also handle ongoing communications with guests regarding trip details and requirements.
Key Responsibilities:
Interface with clients to provide pertinent trip details and book reservations.
Manage and maintain ongoing communications with guests about trip details and requirements.
Collaborate with the Tour Directors and Planners to ensure smooth trip execution.
Demonstrate exceptional customer-facing skills, including problem-solving and conflict resolution.
Balance multiple overlapping trips and conflicting priorities effectively.
Maintain high-level organizational and time management skills to meet strict deadlines.
Build and maintain strong working relationships in a team environment critical to the success of the role.
Utilize knowledge of travel industry and personal travel experience to enhance guest experiences.
Demonstrate proficiency in utilizing digital platforms like FileMaker.
Requirements
Skills and Qualifications:
Exceptional customer-facing skills, both written and verbal.
Outstanding organizational and time-management skills.
Detail-oriented with the ability to manage workload and meet deadlines.
Ability to thrive in a team environment and build strong working relationships.
Extensive knowledge of the travel industry or personal travel experience is desirable.
Proficiency in digital platforms like FileMaker would be an advantage.
We encourage individuals who are passionate about delivering exceptional customer experiences and meet the above requirements to apply for this exciting opportunity.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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