Job Information
Oregon Tool, Inc. Warehouse and Equipment Repair Technician in Chandler, Arizona
Warehouse and Equipment Repair Technician
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Date:Jun 18, 2024
Location: Chandler, AZ, United States
Company: Oregon Tool
Work Location: Chandler, AZ
Go one better, together.
We’ve built something we’re extremely proud of, and we think it’s time you became part of it. Working at Oregon Tool, Inc., you’ll build your career and do your best work while contributing to the whole of the company. We're for those who lean into challenges and expect that same attitude from the people around them. We’re a goal-oriented organization that’s firmly committed to creating opportunities for Team Members’ talents to shine and inspire the individuals around them so that we all win together.
At 2,400 Team Members across the globe, you're more than just a link in a chain. From new products, programs, and business units, Oregon Tool, Inc. gives you the space to make systemic change within our business. How will you make your mark?
HOW IT WORKS
Team member is responsible for diagnosis and repairing of all Pentruder product lines. These include: HF Wall Saws, Motors, Cables, and Power Supplies. Provide technical support to both internal and external customers. Will assist in all day-to-day activities of receiving and shipping materials.
THE DETAILS
Shipping and Inventory Management:
Process domestic and international FedEx shipments, actively monitor inventory, conduct cycle counts, and manage Pentruder parts requests.
Customer Service:
Provide services to walk-in customers for parts and repair needs, interact with customers regarding will-call orders, service updates, and warehousing issues.
Product Handling and SAP Management:
Receive product into SAP, label incoming products, and place them in appropriate bin locations.
Technical Support and Repair:
Provide technical support, repair equipment, develop and improve repair procedures, and analyze requirements for maintaining these procedures.
Communication and Collaboration:
Maintain open communication with ICS CSRs and sales personnel to determine priorities and shipping methods, interact with transportation companies, and document conversations and updates formally and informally.
SKILLS AND EXPERIENCE
Educational Requirements:
High school diploma or GED required, with an Associate's Degree in a Technical Field highly preferred.
Experience:
Minimum of six months’ experience in a warehouse/distribution setting preferred and three years working in a mechanical and electrical repair environment.
Specialized Knowledge:
Experience working with high-frequency equipment is preferred.
Professionalism:
Complete responsibilities in a timely, professional, and quality manner, demonstrating personal integrity.
Problem-Solving Skills:
Solve problems analytically, seeking out relevant information and assessing its importance, while also solving complex problems using existing solutions.
Communication Skills:
Effective written and oral communication skills, able to express oneself clearly in both technical and non-technical terms.
Innovation and Creativity:
Creative thinker capable of taking new perspectives and using best practices to improve products or services.
Continuous Learning:
Demonstrate ability and willingness to learn, seek development opportunities, and learn from team members and mistakes.
Initiative and Goal Orientation:
Take initiative, act on opportunities to improve organizational performance, and translate specific goals into actionable steps.
Technical Proficiency:
Proficient in Microsoft Office suite (Outlook, Word, Excel) and data management software (SAP preferred), with in-depth knowledge and experience acting as a resource for less experienced colleagues.
For individuals assigned and/or hired to work in Washington, Colorado, Nevada, California, New York, New Jersey, Rhode Island, and Connecticut, Oregon Tool is required by law to include a reasonable estimate of the compensation range for this role. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Oregon Tool, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $27.40/hr - $40.38/hr
WHAT WE OFFER:
Medical, Dental, and Vision Benefits available on day one (no waiting period)
401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution)
Earn up to 120 hours vacation during your first year of service
One paid Community Involvement Day available per calendar year
Global company with small company feel
Casual work attire
WHO WE ARE:
Oregon Tool, Inc. is a global, premium-branded, aftermarket-driven precision-cutting-tool platform. At Oregon Tool, Inc., it is our goal to create, cultivate and sustain a global, inclusive culture, where differences drive innovative solutions to meet the needs of our employees and customers. We invite and encourage applications from all skilled individuals, including from groups that are traditionally underrepresented, not just because it’s the right thing to do, but because it makes our company #SharperTogether.
To learn more about our company and history visit us at: www.oregontool.com
Oregon Tool, Inc. will only employ those who are legally authorized to work. Any offer of employment is contingent on a background investigation and drug screen. Oregon Tool, Inc. does not discriminate based on sex, race, color, religion, age, marital status, national origin, citizenship, disability, veteran status, or any other status protected under law.
During the application process we will not ask for or collect any confidential, proprietary, or sensitive personally identifiable information (e.g., date of birth; driver’s license number; or credit card, bank account or other financial information). If you submit such information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission. This notice should not be construed as an offer of employment or creating any terms of employment.