Job Information
GE Healthcare Imaging IT Analyst in Chalfont St Giles, United Kingdom
Job Description Summary
The role of the Imaging IT Analyst is to support the Imaging Technology Group (ITG) to maintain their extensive technical infrastructure used to receipt, process, assess and archive clinical study images from a range of modalities within GE HealthCare Pharmaceutical Diagnostics portfolio. In addition, the post holder will use technical experience and analytical thinking to propose different solutions outside of set parameters to address issues associated to image data and or technical infrastructure.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
Desktop operating systems Win7-Win10, Linux and MAC
Windows firewall analysis and troubleshooting (McAfee, Defender)
Troubleshooting of network connection issues
Digital Imaging and Communications in Medicine (DICOM) troubleshooting
User security management, local users, groups, domain, remote access
Server operating systems, Win2k8, Win-2016 and Win-2019
General user support on OS, Software, networking, SW firewalls (including limited application basic support)
Working with internal and external vendors for troubleshooting, configuration and application installs/licensing
Set-up and maintain AV/Security tools and patch management with vendor advice
Reviews of workstation access policies and performance monitoring
Lease refresh scheduling and asset inventories
Review, update and create Standard Operating Procedures and Work Instructions
Work with internal IT and facilities to maintain image reading room environments including workstation placement, network port provisioning, power, access and environmental controls
Working with the Imaging Technology Group to identify new solutions for clinical study requirements
Deployment of workstations in a highly regulated environment (510k, CE medical devices)
Completing documentation of workstation deployments, changes and change management
Investigating, evaluating and implementing support contracts and agreed SLAs for workstation ongoing support and maintenance
Establish common access and control procedures across all workstations and document
Review, editing and creation of work instructions and SOPs for workstation processes
Review, refine and develop electronic workflows for deployment, changes and retirement of workstations
Required Qualifications
Educated to a degree level in Information Technology or equivalent IT experience.
Previous experience in helpdesk/ L3 support.
Windows Operating systems, including Win7 and Win10 set-up.
Network configuration of Windows, Linux and Mac Operating Systems.
Group Policy (local policy) settings and configuration.
Understanding of segregated VLANS, subnets, Firewall communication and troubleshooting.
In – depth knowledge of hardware and software.
Ability to troubleshoot and resolve technical issues
Desired Skills
Experience creating and editing Standard Operating Procedures and Work Instructions.
Demonstrable commitment to and focus on quality and Compliance
Able to establish good and productive relationships with cross functional and cross business groups; involve/motivate others to work toward team objectives.
Ability to multitask.
Ability to persevere and work effectively during high-stress situations.
Excellent organizational and communication skills
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Behaviours
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Total Rewards
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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Additional Information
Relocation Assistance Provided: No