Job Information
Live Nation Senior Ticketing Consultant- German Speaking in CH Zurich - Zurichstrasse 125, Switzerland
Job Summary:
JOB DESCRIPTION – SENIOR TICKETING CONSULTANT-GERMAN SPEAKING
Location: Ticketmaster Schweiz AG Zürichstrasse 125 CH-8600 Dübendorf - right next to Stettbach train station
THE JOB
We are currently looking for a service-oriented IT-savvy personality with strong organizational skills as a Senior Ticketing Consultant.
WHAT YOU WILL BE DOING
Responsibility for operational ticketing services for the entire event lifecycle of promoter key accounts assigned to you in the sports entertainment and cultural environment
Creation and administration of events in our ticketing systems
First ticketing support contact for a selection of key accounts
Building and maintaining excellent customer relationships through individual client support
Advising and training our clients to ensure a complete solution to their technical requirements and service requests
On-site support at events and application support for our business partners outside of regular business hours (on-call service)
Acquiring in-depth knowledge of ticketing products and services that support the entire operational lifecycle of events
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
Service-oriented with strong organizational and communication skills
Strong IT affinity
Experience in using Microsoft Word, Excel, PowerPoint, and Salesforce
Experience in managing projects
Experience in an international environment and/or the event industry is an advantage
Knowledge of Ticketmaster products and applications is desirable
Fluent German and English skills. Other languages, especially French and Italian, are an advantage
Willingness to travel
Completed commercial vocational training and at least 5 years of experience
WHAT AWAITS YOU:
Exciting tasks in a professional and lively environment
International collegial and motivated team
Attractive and modern workplace near Stettbach train station with subsidized lunch
Flexible working hours and work from home partially possible
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid
About Us
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.