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AutoNation, Inc. Receptionist in Cerritos, California

Lexus of Cerritos

Position Overview

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.

What are the day-to-day responsibilities?

  • Meet and greet customers in a professional manner

  • Operate switchboard telephone system

  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold

  • Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave

  • Provide basic information to callers who have general inquires

  • Assist with filing duties and other administrative tasks as needed

  • Prepare sales and service gas tickets for the Accounting Department

  • Serve as a backup to the Sales Department Cashier

  • Assist the General Manager with various clerical duties as needed

  • Attend meetings and trainings as scheduled

  • Perform other duties as assigned

  • Be friendly, professional, courteous and efficient when working with all customers and employees

    What are the requirements for this job?

  • High School diploma or equivalent

  • Possess excellent written and verbal communication skills

  • Ability to operate a multi-line switchboard

  • Ability to read and comprehend instructions and information

  • Ability to work well with the public

    AutoNation is an equal opportunity employer and a drug-free workplace.

Company Overview

As America’s largest and most recognized automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits and a culture that believes in investing in our Associates’ professional futures. With over 315 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 13 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering a peerless Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $25 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

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