AutoNation, Inc. Parts Associate in Cerritos, California
AutoNation Toyota Cerritos
The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.
What are the day-to-day responsibilities?
Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
Stock incoming inventory in the correct location.
Maintain the parts department in clean and orderly manner.
Provide customers with needed information and offer additional sales opportunities.
Create and maintain merchandising display to promote product sales.
Provide an exceptional customer experience to drive loyalty
How will I know if I am successful?
The performance of a Parts Retail Sales Associate is measured by achieving:
Achieve Parts Sales Targets
Achieve Customer Satisfaction Targets
What are the requirements for this job?
High School diploma or equivalent
Proven ability to provide an exceptional customer experience
One year of experience in an automotive parts department.
One year of sales experience
Demonstrated communication and interpersonal skills
Organization and follow-up skills
AutoNation is an equal opportunity employer and a drug-free workplace.
As America’s largest and most recognized automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits and a culture that believes in investing in our Associates’ professional futures. With over 315 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 13 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering a peerless Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $25 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.