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Publishing AR Specialist Job Location US-MN-Center City ID 2024-11537 Status Full Time Shift Day Schedule Mon - Fri Hours of Work 9-4:3pm Central Responsibilities Responsible for the credit and collection process for past due customer balances, and backup for all positions within the dept to coordinate accurate and timely handling of all customer accounts, ensuring quality customer service while supporting the Publishing & Professional Education Solutions (PES) revenue goals yet maintaining the established days outstanding for receivables. Serve as backup Oracle Super User for Accounts Receivable and Advanced Collections modules. Responsible for collection of past due customer balances by working closely with all Credit and Collection Reps. Ensure credit is granted or refused based on policy as a guideline yet flexible to support the division revenue goals. Responsible for the collection and follow-up of past due accounts. Responsible for making credit decisions on releasing Publishing orders. Responsible for release and collection of all Evergreen orders. Responsible to monitor and if determined assistance is needed to provide backup for the workflow of the Billing Customer Service and Credit and Collection staff to result in a well-qualified, empowered, informed and productive work team. Serve as backup Oracle AR Super User Qualifications Required Qualifications Associate's Degree or equivalent experience 3 years accounts receivable experience 3 years accounting experience Familiarity with ERP systems Preferred Qualifications Bachelor's Degree 6 years of credit and collections experience Experience with Oracle Overview The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is - at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs. What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope. Being "a best place to work" is a strategic goal of Hazelden Betty Ford Foundation and it's a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work. We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including: Competitive Health, Dental and Vision Plans Retirement savings plan with employer match Paid time-off Tuition reimbursement The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Salary new (max and min) USD $24.40 - USD $34.44 /Hr. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Diverse individuals encouraged to apply. Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities