Job Information
Hyatt First Assistant Golf Pro in CARMEL, California
Description:
Overview
Carmel Valley Ranch is an active and fun golf facility with a thriving membership as well as resort play and outside guests. This is a great opportunity to be involved in a great community of staff and members at a fact paced club. The First Assistant Golf Professional is responsible for ensuring quality golf services to members and guests. He/she will also help overseeing daily golf operations and assists with supervision of the golf staff. They will also be directly responsible for overseeing and managing our outside service team. There will also be involvement in the administration of the tournament program. This is managing the event calendar and tee sheet along with building out and running the events in Golf Genius. This will include assisting with the booking and contracting of outside groups and tournaments. There is the possibility of being involved in golf instruction with this position, especially in assisting the Director of Instruction with member programming, and PGA Junior League.
The First Assistant Golf Professional is responsible for ensuring quality golf services to members and guests and providing individualized instruction. He/she is also responsible for overseeing daily golf operations and assists with supervision of the golf staff.
Essential Responsibilities
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain regular attendance in compliance with CVR standards, as required by scheduling which will vary according to the needs of the hotel
Comply at all times with CVR standards and regulations to encourage safe and efficient golf operations
Maintain a warm friendly demeanor at all times
Ensure that employees are at all times attentive, friendly, helpful and courteous to guests, managers and fellow employees
Provide professional golf instruction for members and guests as requested
Ensure the cleanliness and orderliness of the golf shop
Help maintain inventory and control of merchandise
Help oversee daily golf operations according to standards including opening and closing procedures, merchandise and golf sales, merchandise inventory, and control of play
Oversee, train, monitor, and evaluate golf personnel
Perform minor equipment repair as needed
Provide CPR/First Aid as necessary
Attend meetings and training as required by management
Perform other duties as assigned by management
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests
Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Flexible and longer hours sometimes required as well as weekends.
Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Qualifications:
· High School diploma or equivalent required
· At least 3 years of progressive experience on a golf course or a related field required
· PGA Second Level membership required
· Previous supervisory experience required
· Must have valid driver's license for the applicable state
Active PGA Member or Level 2 PGA Associate in good standing.
A knowledge of the fundamentals for running Golf Genius a plus.
Annual Salary range from $74,000.00 to $79,000.00
Primary Location: US-CA-Carmel
Organization: Carmel Valley Ranch
Pay Basis: Yearly
Job Level: Full-time
Job: Golf and Recreation
Req ID: CAR005017
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.