Job Information
UNUM Business Analyst - GenAI in Carlow, Ireland
Our Story
Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.
Business Analyst are responsible for working with the agile team and the Product Owner to define and document acceptance criteria. They ensure the solutions delivered are of high quality by collaborating with their agile team members and by leveraging/using appropriate elicitation/documentation practices for the team. They are active team members who participate in the estimation of work required to deliver software features. AI experience is beneficial for this role.
Job Specification
Bachelor's Degree preferred, or equivalent experience.
2+ years of business analysis and/or scrum master experience
Strong understanding of Agile methodologies
Insurance or related business experience; Leave or Short-Term Disability knowledge is a plus.
FINEOS application experience
Demonstrated application of analytical and detail-oriented skills
Ability to use logical and innovative approach to troubleshoot and problem solve.
Self-motivated and results oriented.
Strong interpersonal skills to collaborate effectively within a team and various business partners across the organization.
IIBA certifications are a plus.
Duties and Responsibilities
Maintains the IT Delivery roadmap to ensure the integrity of product backlog alignment, status report, and metrics functionality.
Works closely with the Scrum Master or Team Lead to establish and maintain project progress.
Collaborates with the IT Delivery team (Architects, Software Engineers, Test Engineers, etc.) to define, build, and produce features and solutions.
Partners with the Product owner to effectively define user stories and ensure accurate acceptance criteria.
Gathers requirements for persona of specific user experiences.
Evaluates native functionality from third party/cloud solutions.
Performs configurations including page layouts, workflows, reporting and dashboards.
Assists with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing.
Participates in daily stand-ups outlining progress made, progress planned and detailing impediments.
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What We Offer
Our size and successful history in Carlow means we can offer you exceptional development and progression, supported by continual learning programs, IT Certifications & third level tuition reimbursement. We offer work-life-balance with flexible working arrangements (including hybrid) and initiatives in support of your well-being. Our attractive range of benefits and reward initiatives includes competitive compensation, 25 days annual leave, paid health insurance, pension scheme, annual performance-based bonus, paid maternity/paternity/adoptive leave, reward programs, and an opportunity to engage with charity and community activities.
Company:
Unum
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.