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State of Maine, Bureau of Human Resources Mediator - Workers' Compensation Board in Caribou, Maine

Mediator - Workers' Compensation Board

Caribou , Maine , United States | Professional & Technical | Full-time

Apply by: Nov. 26, 2024

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WORKERS' COMPENSATION BOARD

-ANTICIPATED VACANCY-

Opening Date: November 12, 2024

Closing Date: November 26, 2024

Job Class Code: 0845

Grade: 80

Salary: $56,513.60 - $80,537.60/Annually

Position Number: 029000411

Purpose of Announcement: The Workers Compensation Board has a full-time vacancy in Caribou, Maine.

Description: This is professional services work mediating issues that arise between injured workers, employers/insurers with respect to workers’ compensation claims. Mediators must determine the nature and extent of controversies and attempt to resolve them. Mediators must also make inquiry in the manner best calculated to ascertain the substantial rights of parties and carry out the spirit of the Act. Work is performed under limited supervision.

Representative Tasks: Reviewing claim files, meeting with parties in-person or over the phone, identifying issues in specific cases, facilitating resolution of issues, drafting agreements, identifying issues that cannot be resolved and require a hearing.

Knowledge, Skills, and Abilities Required:

  • Knowledge of administrative, adjudicatory and workers’ compensation laws, rules, and procedures.

  • Knowledge of legal documents, court procedures, and rules of evidence.

  • Knowledge of legal documents, rules, and regulations.

  • Knowledge of medical and legal terminology, and practices in workers’ compensation.

  • Knowledge of research methods.

  • Knowledge of legal documents, procedures, mediation, and hearing practices.

  • Knowledge of interviewing techniques.

  • Ability to analyze facts and draw logical conclusions.

  • Ability to communicate effectively orally and in writing.

  • Ability to establish and maintain effective working relationships.

  • Ability to gain the confidence and cooperation of parties.

  • Ability to understand laws, rules, regulations, policies, and procedures.

  • Ability to negotiate mediation agreements or other voluntary resolutions.

  • Ability to prepare and maintain complex cases and large caseloads.

MINIMUM QUALIFICATIONS

  • A Bachelor’s Degree in Business or Public Administration or directly related field and at least four (4) years of technical or para-professional work experience in resolving benefit/compensation claims, conflict and/or dispute resolution, or mediation. Directly related experience may be substituted for education on a year-for-year basis.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

  • Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

  • Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

    State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

    Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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