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Southern Illinois Healthcare SWITCHBRD OP in Carbondale, Illinois

Your Career. Our Company. Together, We Grow.

At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.

As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.

$16.80/hr minimum - $23.52/hr maximum (range increases based on education, experience and certifications)

Responsible for communication and routing of calls, pages, beeps and stat calls through the switchboard.


  • Manages processes effectively in regard to employee/patient safety.

Record Keeping

  • Maintains all required records, reports, statistics, logs, files and other documents as required, including but not limited to payroll, schedules and status changes.

Process Improvement

  • Promotes a culture of process improvement by establishing unit/department based programs that supports the system & process improvement goals.

  • Actively participates on system-wide or hospital-based teams.

Role Specific Responsibilities

  • Answer, screen and relay calls.

  • Completes and maintains daily call logs.

  • Monitors alarm systems.

  • Operator II-Assist with training of new staff as requested.

  • Operator II-Responds to staff calls.

  • High School diploma or equivalent

  • COVID Vaccinations


Posting Job Title: SWITCHBRD OP

Requisition ID: 2023-12657

External Company URL:

Street: 405 West Jackson

Shift: 3PM-11:30PM

Weekend Requirement: Weekends as required

Name: Telephone Communications