Job Information
TEKsystems Customer Service Representative in Canton, Ohio
TEKsystems is looking to hire a Customer Service Representative to work on-site with a well-known software solutions company in the Canton, OH area. If you are looking to gain additional customer service experience at a great company - apply today!
Pay: $18.23/hour
Shift: Monday-Friday 7:00am-3:30pm OR 9:30am-6:00pm
Office is located in Canton, OH area
Job Description:
Handle inbound phone calls and emails from platform users with inquiries/issues
80% of day will be email correspondence and 20% will be phone calls
Answer questions pertaining to payment info, account balance, etc.
Occasionally handle calls from users with late payments/frozen accounts
Assist users with uploading money into their accounts
Assist with password reset help
Qualifications:
1-2+ year of call center/customer service experience
Excellent written and verbal communication skills
Strong attention to detail
Microsoft Office experience
Ability to work in office M-F
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.