Job Information
US Tech Solutions Intake Coordinator in canton, Massachusetts
Job Description:
The Intake Coordinator supports the Medical Clinical Management Team by assisting with workflow coordination across Utilization Review, Case Management, Disease Management, and Quality Management. The role involves responding to provider queries, entering authorization data, and maintaining documentation to support member care and departmental functions. This position works closely with incoming referrals and authorizations for medical utilization.
Key Responsibilities:
Contact provider offices for additional referral details and research member eligibility.
Document all admissions and referrals, maintaining accurate logs and forms.
Assist with efficient communication between team personnel and providers.
Maintain and update daily inpatient census and manage incoming fax and authorization requests.
Data entry of various medical requests including Hospital Admissions, Office Visits, and Medical Injectables.
Ensure timely and accurate documentation, prioritizing customer satisfaction.
Qualifications:
Education: High School diploma required; Associates degree preferred.
Experience: At least 1 year of experience in a managed care, medical, or customer service environment.
Skills: Proficiency in Microsoft Office Suite and database software.
Preferred: Knowledge of medical terminology, Medicaid experience, and ability to multitask.
Other: Requires rotating weekend and holiday coverage.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."