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Campbell Soup Company Sr IT Solution Manager, Finance Application Operations in Camden, New Jersey

Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, noosa, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell's... Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell's offers unlimited sick time along with paid time off and holiday pay. If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the community's where our employees work and live is very important to Campbell's. Our "Giving that Matters" program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell's has a variety of Employee Resource Groups (ERGs) to support employees. WHO WE ARE LOOKING FOR... Campbell's is seeking a Senior IT Solution Manager, Finance Application Operations who is responsible for end-to-end operations of the group of applications within the finance domain. The person in the role will drive standards around ITSM operational disciplines to deliver best in class operations, maintaining high performance levels for service-related processes, focus on RACI-driven inter-team collaboration, transform service to provide a quick-turn around, and always resolve to root cause. This role contributes to identifying cost optimization opportunities and will work with the support partner and enabling the highest efficient and throughput, through process-driven approach. The person in this role provides in-depth technical knowledge and serves as the primary liaison for applications within the finance domain. In addition, this role will also partner with key IT stakeholders such as Application Owners, the Infrastructure & Application Platforms team, Information Security, and Digital Workforce Technology teams for the respective application to anticipate, plan and deliver to their operational requirements with agility and scalability. WHAT YOU WILL DO... Own ITSM Application Operational Disciplines Orchestrate, own, enable implementation & sustain the following operational disciplines for an application by taking full ownership of applications within the service domain, and hold the partner accountable to delivering to the highest quality Drive service execution conduct weekly governance meetings to measure service performance Plan and execute application support work and/or changes in response to planned changes Drive development of internal procedures, tools, and documents to provide a high level of application integrity and availability and to ensure timely, effective support Develop scope documents and maintain technical support standards and procedures Coordinate, ensure, and maintain extensive system documentation, including but not limited to requirements and designed specifications Implement an agile model, leverage automation development and testing: Unit, Integration, Regression Testing, Business Process Testing, Test Data Creation, Environment Management and Status, Data Collection & Reporting Automation Advocate for elimination of repetitive operational tasks across service base by creating repeatable processes Implement a step-by-step approach starting

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