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Allina Health System Scheduling Coordinator in Cambridge, Minnesota

Date Posted: October 04, 2021 Department: 41005064 Courage Kenny Rehabilitation Institute Administration Cambridge Medical Center Shift: Day/Evening (United States of America) Hours Per Week: 35 Union Contract: L70-3-Cambridge Service and Maintenance Weekend Rotation: None Job Summary: Provides accurate patient scheduling, registration and insurance processing. Maintains accurate patient records and department logs as required. Job Description: Principle Responsibilities Patient scheduling and registration Answers phones promptly and schedules, verifies or re-schedules appointments. Collects and enters all required patient scheduling information into system. Verifies demographic and insurance information, updates as needed. May collect copay and issue a receipt. May conduct charge review, collection and entry. Assures accurate patient orders are received. Instructs patient and staff regarding special instructions and preparation. Greets and checks in patients upon arrival. Maintain departmental records, reports and files Maintain patient records and department logs as required. Prints and distributes reports as required. May update scheduling procedure manual. May be accountable for office supply ordering and stocking. Other duties as assigned. Job Requirements High School or GED required and Vocational or Technical Training in medical field preferred 2 to 5 Years medical office experience, including scheduling and registering, within an automated environment preferred and Working knowledge of Windows, Word and Excel preferred Leadership Capabilities See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission. I know where Allina is going and how my role fits into this picture I capture important lessons and share them to foster innovation I am good at anticipating the implications of my decisions I understand and apply the disciplines of continuous improvement Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success. I help my team connect to the broader mission I see and fulfill my role in motivating the team around me I celebrate success and help my partners see what is possible with change I call out and address unexpected roadblocks or problems Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves. I role-model self-care and ongoing development I share my knowledge and coach others to foster growth and success I demonstrate enthusiasm for learning I candidly advocate for the resources I need I support my colleagues in their development and growth Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation. I take ownership of outcomes and fulfillment of goals I facilitate adjustments to assure positive results I work with a sense of urgency, concern and determination I use well-grounded approaches to create sustainable solutions repeatedly I engage and foster improvements to impact safety, quality, and efficiency Succeed Together:Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together. I consider how decisions might impact my colleagues I am generous in my commitment to supporting the needs of my partners I respect others' opinions, praise good work and encourage all team members to be involved I seek common ground and work to create mutually beneficial outcomes Functional Competencies Collaboration: Maintains mutually beneficial partnerships with other functions. Problem Solving: Arrives at a conclusion based on previous experiences and good judgment. Analytical Thinking: Diagnoses issues using a systematic and methodical approach. Physical Demands Seden

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