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DELMARVA COMMUNITY SERVICES, Inc. Transit Director in CAMBRIDGE, Maryland

Reports to: President/CEO and/or Deputy Director FLSA Status: Regular, full-time position; exempt from overtime -Salaried

Summary: Provides leadership and oversight to the Delmarva Community Transit, Inc (DCT), personally or through subordinate personnel, to ensure community transportation needs are identified and met, the highest level of customer service is consistently provided, and optimal safety levels are maintained, within budget constraints.

Essential Duties and Responsibilities: Plans, implements, directs, and oversees all functions and resources of the department to achieve strategic objectives in an efficient and effective manner. Stays within budget, maximizing the use of all funding sources within grant limitations, while controlling costs and managing cash flow; actively seeks additional funding sources. Implements agency policies, procedures, and develops practices to support effective operations, employee productivity and morale within the division. Oversees the reporting process to ensure timely and accurate reports to a variety of audiences, both within and outside of the organization. Analyzes the needs of the community, identifies and tracks trends, reviews statistics and opportunities and communicates information appropriately. Develops strategic partnerships and contacts with community representatives, external agencies, funding sources and other organizations and entities to support agencys operations. Represents DCT at meetings, conferences, planning sessions, etc. both within and outside of the agency. Ensures operations conform with all applicable local, state, and federal regulations and guidelines. Maintains professional knowledge and expertise through such means as attending seminars, reviewing professional publications, and participating in professional organizations. This position directly supervises Deputy Transit Director, Route Supervisor, Mobility Outreach Manager, Fleet Manager, Transportation Grants Specialist, and others in the event of a vacant position. This position is responsible for overall direction, coordination, and evaluation of these departments/positions. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Maintain all aspects of driver DQF files. Assists HR Manager with quarterly random FTA drug testing of drivers. Reviews and monitors time keeping of transportation staff. Ensures all transportation staff are using the phone to clock in per company policy unless otherwise approved. Ability to lead discussions with, and make presentations to, all size groups. Effective communication skills, both oral and written. Other job duties as assigned

Work Hours: Monday-Friday 7am-4pm -Based on the needs of the agency.

Qualifications / Skills: Language Skills Very high skills - Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to management, public groups, and/or board of directors. Mathematical Skills Intermediate skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Experience in developing, if needed, monitoring, and controlling budgets. Reasoning Ability Very high skills - Ability to solve practical problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Compute Skills Internet, word processing, and spreadsheet software and other required DCT software

Education, Experience, and Licensing Requirements: BA in Social Sciences or Public/Business Administration OR 3 years as a Director or Manager in Transportation Knowledge of Department of Transportation regulations Knowledge of HR processes Conditions of Employment: At least 21 years of age Pass State/Federal criminal history background check. Negative results on pre-employment and random drug/alcohol tests Must maintain valid CDL drivers license with no more than 4 points

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