Campus Pride Jobs

Description We are offering a long term contract employment opportunity for a Desktop Support Analyst in the technology industry, based in Cambridge, Massachusetts. The Desktop Support Analyst will be responsible for providing technical support and assistance to users, maintaining IT systems, and troubleshooting a variety of technical issues.

Responsibilities:

• Provide Tier 2/3 desktop support to users on a daily basis on-site.

• Ensure the smooth operation of Windows 10 systems across the organization.

• Build and maintain system images for efficient deployment and setup.

• Utilize Azure AD for identity and access management.

• Support Audio Visual (AV) systems, focusing on MS Teams AV Stack - Crestron Polycom.

• Understand and apply basic network concepts, including the management and maintenance of wireless access points.

• Utilize a range of skills including Computer Hardware, MS Windows 10, Azure AD Connect, Computer Imaging, Desktop Imaging, Wireless Access, Wireless Access Points, Active Directory, Azure Active Directory, and Desktop Support. Requirements • Minimum 3 years of experience as a Desktop Support Analyst or similar role.

• Proficient in Computer Hardware and Desktop Imaging.

• Experience with MS Windows 10 is a must.

• Familiarity with Azure AD Connect and Active Directory.

• Knowledge of Azure Active Directory is preferred.

• Skilled in Wireless Access and Wireless Access Points.

• Proven ability to troubleshoot and resolve issues related to Computer Imaging.

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities and attention to detail.

• Ability to work independently and as part of a team.

• Relevant certification or degree in Information Technology or related field is preferred. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .