Job Information
Chase Plastics Sales Trainee in California, California
Sales Trainee
About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, when Kevin and Carole Chase independently set out with nothing more than $2,500 in their pocket and a Detroit-bred work ethic. Their goal then - and now - was to do what big distributors would not: provide quality specialty, engineering and commodity thermoplastics for small- to medium-sized applications - and back it up with outrageous customer service.
Today, customer service is more than a value, it's instilled in our DNA, and it's inherent in everything we do. Just like the day we started, we're committed to providing you:
Real solutions that aren't delayed by red tape or inaction
A partnership based on a genuine understanding of your business and your goals
The tools and resources to help you succeed and thrive
EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
LocationRemote Position - California
Description
PRIMARY PURPOSE OF POSITION:
Your primary responsibility is learning the overall operating procedures and sales processes of Chase Plastics. This would include on the job training then having actual responsibility for certain tasks as assigned by a Staff Manager in the following departments: Sales, Customer Service, Purchasing and Warehousing. Additional on the job training would be conducted on effective selling skills of plastic resin distribution and product/supplier information. Once the training period is successfully completed the individual would be promoted to a Sales Associate role in a designated territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Devote your full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. The following objectives are outlined and will become the basis of your training program:
Purchasing Objective:
Learn who suppliers are, products they supply, contacts, locations, minimum quantities and lead times.
Understand the cost matrix and how it is updated
Exposure to alternative products
Gain knowledge of ROP process
Learn what information is required in order to purchase products, obtain samples and get quotes.
Customer Service:
Understand the sales order process including checking material availability, scheduling delivery with the warehouse, freight consolidation and customer invoicing.
Management of blanket PO's and custom stock programs
Learn how pricing is verified
Sales Administration/Certifications:
Understand basic process of creating a customer quote using Access database and ACT
Automotive approvals - how to find them
Use and source of product data sheets
Certification process - types of certifications & lot test data
MSDS, NAFTA and supplier A2LA accreditation availability
Warehousing/Logistics:
Exposure to various activities of warehousing including repacks, bulk truck unloading and blending.
Gain basic understanding of time required to prepare shipments and who major carriers are
Product labeling and bar coding capabilities
Credit Approval process:
Understand key factors involved in extending credit to new and existing customers and what indicators are key for field sales to understand.
Learn purpose of >70 day report, when customers go on hold, friendly reminders, 10-day letters and payment plans.
Checker program understanding
Sales and Product Offering:
Travel with Regional Manager/Account Manager making sales calls on customers as directed,
Complete 'Share the Knowledge' Training Program, and other technical training programs as assigned by the direction of the Technical Manager,
Complete sales training courses under the direction of the President (trainee mentor),
Work with key regional managers to gain understanding and knowledge on use of CPS Sales Database,
Adhere to the Sales Trainee List of Expectations, where applicable (attached).
Gain Knowledge of CPS product offering, competitive materials, and preferred materials for particular industry applications.
Work with your manager to develop a process to maximize call frequency at high-potential accounts, using concepts such as Call Zones, Account Segmentation, To-Do Lists, and Target Tracking
Work with your manager to develop and update technical binder for use in sales calls
Position Requirements
QUALIFICATIONS:
To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently to meet the needs of the business. The following requirements are representative of minimum levels of the knowledge, training, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE / TRAINING / SKILL and/or ABILITY:
A Bachelors of Science Degree preferably in Plastics, Chemical or Mechanical Engineering or equivalent work experience in a thermoplastic resin distribution/molding environment is required. Adhere to the Company core values and integrate daily into your work routine. Individual must always practice a high level of integrity and confidentiality in their daily work routine and maintain a professional and positive demeanor at all times. Beginner knowledge in a Windows based operating system including use of all Microsoft® Office software: Word, Excel, Outlook, PowerPoint, is required. Organization skills and the ability to perform your responsibilities in a self directed manner are essential. The ability to assume responsibility for projects, exercise initiative and judgment, then implement actions without direct supervision. The ability to read and interpret, and apply common sense understanding to carry out instructions furnished in writing, oral or diagram form using documents such as procedure manuals, work instructions, and software manuals. Ability to write reports and/or correspondence. Ability to speak and communicate well with fellow employees and customers via written or verbal communications. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
PHYSICAL REQUIREMENTS:
Individuals may need to sit or stand as needed. May require walking periodically throughout the day; or reaching above shoulder heights, or below the waist. For the most part, working conditions will be in ambient room temperatures, and lighting and traditional office equipment provided as found in a typical office environment. Some travel required may include overnight travel up to several days at a time.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
Full-Time/Part-TimeFull-Time
Exempt/Non-ExemptExempt
This position is currently accepting applications.