Job Information
WTW Operations Project Coordinator in Calgary, Alberta
Description
In this role, you will contribute to a wide variety of internal and external projects in various ways. You will serve as a project coordinator on multiple projects, interface with insurance carriers and internal colleagues and contribute to key changes. You will have the opportunity to grow your health and benefits business acumen as well as your operational, financial, and project management skills by working on cutting edge projects alongside leaders in the industry.
Responsibilities :
Support the Operations Leader, Project Manager and other Leaders and teams with data and technology related to current and future tools, templates, and processes. You will be responsible to support the execution of multiple operational projects in an extremely fast-paced environment as we transform our business. This includes, but is not limited to:
Manage access, quality and data population and integrity of existing tools (i.e. DA file, DCT, AMPlify, FBS tracker/engine, etc.)
Provide ongoing management of our current and future operating model including processes, tool improvements
Work directly with local and/or global technology teams to support the creation of and/or transition of existing processes and tools to global platforms and/or Global Delivery Centres (GDC’s)
Request information/data from multiple sources to drive toward fully completed data for all clients. Respond to inquiries. Ensure a strong follow-up process to meet deadlines
Provide updates to our internal tools and the processes that accompany them.
Work closely with our Operations Leader, Project Manager, global and local Leaders and external vendors to determine the best ways to collect and refine data
Other projects not yet identified / known that will require your support
Build relationships internally and collaborate effectively on cross-functional teams
Qualifications
Requirements:
At least 2 years of experience in the insurance industry, or, strong and proven technology skills resulting in increased efficiencies and technology improvements
Strong sense of urgency and a passion for getting things done
Proven ability to recognize and diagnose issues, effectively work across multi-disciplinary teams, and leverage resources to address challenges
Ability to develop confidences and become a trusted resource
Creative and innovative in developing solutions to support Transformation, that will please our colleagues and allow us to operate more efficiently
Strong problem-solving skills
Able to prioritize appropriately
Ability to influence and collaborate with management and work across all levels of an organization
Enthusiastic, team spirit and self-motivated with ability to work with limited supervision and under pressure
Ability to work in a fast-paced organization demonstrating initiative and independence
Experienced user of Microsoft Word, Excel, PowerPoint
Experience working with different countries and cultures is an advantage, but not required
Bachelor’s degree and or post-secondary education required
GBA or CEBS designation is an asset, but not required
Equal Opportunity Employer
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.