Job Information
Encore Event Operations Coordinator - Hyatt Regency Calgary in Calgary, Alberta
Position Overview
Operations Coordinators are responsible for managing the day-to-day operations. More specifically, they coordinate deliveries and pick-ups, plan short-term staffing and support technicians and sales staff both in the office and at events.
Key Job Responsibilities
Short-term staff planning:
Schedule staff for events confirmed at the last minute
Modify planning based on client needs and communicate these changes to technicians
Complete long-term planning based on operational needs
Coordinate logistics:
Schedule personnel for deliveries and pick-ups
Plan delivery and pick-up schedules on a daily basis
Ensure maximum utilization of our truck fleet
Rent trucks, as needed
Support for events:
Answer calls from event technicians and help them find solutions to various problems
Ensure that the chain of communication is always respected
Be aware of the progress of operations
Assist the technical staff during the preparation of events
Job Qualifications
5+ years experience in the audiovisual field
Bilingual Preferred (French/English)
Must have a driver's license
Competencies
Ability to work well under pressure, adapt to changing priorities/needs and meet deadlines
Positive attitude
Commitment to exceptional customer service / exceeding client expectations
Strong organizational skills
Excellent communication and interpersonal skills
Professional approach
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.