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Kuehne+Nagel Sea Logistics Operational Care Specialist, Warehousing in Cakung, Indonesia

Kuehne Nagel is a leading logistics company specializing in efficient and reliable supply chain solutions. We pride ourselves on our commitment to excellence and customer satisfaction. We are currently seeking a dedicated and organized Sea Logistics Operational Care Specialist, Warehousing to join our team and contribute to our continued success.

Your Role

You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner.

Your Responsibilities

  • To create/complete shipment details in our internal transport management system (carrier/vessel, item description etc).

  • To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.

  • To coordinate with our customer care teams (CCL), haulers + carriers for the export of shipments + organize transport activities based on the customer promise.

  • To support in resolving claims + disputes.

Your Skills and Experiences

  • Min 3 years experience in a warehouse or administrative role is preferred

  • Strong attention to detail and accuracy

  • Good organizational and time management skills

  • Ability to work independently and as part of a team

  • Ability to maintain accurate records, manage paperwork, and keep track of inventory is essential

  • Proficiency in office software such as Microsoft Excel, Word, and Outlook is typically required. Experience with inventory management software or warehouse management systems (WMS) may also be beneficial.

  • Ability to quickly identify and address issues that arise in the warehouse, such as inventory discrepancies or shipping delays, is important for maintaining smooth operations.

  • Ability to converse fluently in Bahasa Indonesia and English

  • Willing to work in Cakung, Jakarta Timur

  • Flexible and willing to work in shifts

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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