Job Information
Munson Healthcare Office Coordinator - Sleep Clinic in Cadillac, Michigan
Munson Healthcare Sleep Disorders Centers of Cadillac & Manistee Full Time / Day Shift / Monday - Thursday ( 4–10-hour days)
Find more than your next job. Find your community.
We’re northern Michigan’s largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family, friends and neighbors – and it’s special to be able to care for them. And as one of the top healthcare systems in northern Michigan we’re committed to your ongoing growth and development.
After work, you’ll find things to do in every season – beaches, outdoor recreation, unique restaurants, world-class wineries, arts and entertainment.
Why work as Office Coordinator at Munson Healthcare?
Our clinics are close-knit teams that support and encourage each other every day.
Maintains provider office schedules and staffing coverage schedules in coordination with manager. Plans non-provider work schedule and assigns work.
Keeps records and prepares reports for management uses such as attendance and work group performance.
Motivates, educates, trains, encourages, communicates, prioritizes, delegates staff and plans workflow for the office with management approval.
Coaches support staff to perform their responsibilities with efficiency through leading by example and by working with support staff as necessary. Provides input to staff annual discussions.
Ensures compliance with established human resource and operational policies and procedures. Coordinates documentation as required.
Assists the manager in developing and monitoring department organizational process. Works with manager to implement. Participates in Lean process flow.
Compiles outcome statistics and is responsible for data collection.
Participates in Meaningful Use guidelines, implementation, and compliance.
Supports practice management software and functions as a superuser for office EMR.
Directly oversees and provides responsible clerical support in outpatient clinic for the following functions: answering incoming phone calls, check-in, check-out, registration and appointment scheduling, insurance verification, transactions and charge entry.
Works to resolve problems and complaints regarding office. Responds to provider requests regarding particular problem areas.
Assists in preparation of annual budget with objectives and performance measures. Makes recommendations on all equipment requests.
Demonstrates adherence to all policies and procedures.
Coordinates all office and medical supply ordering.
Performs other duties as assigned.
Why Choose Munson Healthcare:
Balance – Get out on the water, in the woods, on the trails or around town.
Opportunity – Be a part of northern Michigan’s leading healthcare team with opportunities for personal and professional growth throughout the healthcare system.
Flexibility – A career that can change as your life changes.
Teamwork – Our people make Munson Healthcare a great place to work!
What’s Required:
High School Diploma or GED required.
Associate degree in a health-related discipline preferred. Directly related experience may be accepted in lieu of a degree on a one for one basis.
A minimum one year of progressive responsibility / leadership experience in a clinical or health related office setting is required.
2 years of progressive responsibility / leadership experience preferred.
Possess a proven ability to effectively use computer systems.
Possess superior customer service skills.
Has demonstrated above average oral and written communication skills.
Has demonstrated the ability to function responsibly in a minimally supervised work situation and to utilize proven decision making and problem solving skills.
Has demonstrated the ability to be a self-starter, with superior organization skills, and attention to detail.
Must possess a team orientation for goal achievement.
The following skills and experience are desirable: Billing, coding, Powerchart, ARIA, Microsoft Word, Microsoft Excel, or other EMR experience.
The Benefits of Working at Munson:
Competitive salaries
Full benefits: Medical, Dental, Vision with FSA & HAS options
Paid holidays
Paid time off (up to 19 days your first year)
Tuition reimbursement and ongoing educational opportunities
Retirement savings plan with employer match and personal consulting
Wellness plans, an employee assistance program and employee discounts
*Terms and conditions apply