Job Information
Ricoh Americas Corporation Office Clerk in Burnaby, British Columbia
Office Clerk
Responsibilities:
Managing customer shipping requests and inquiries
Processing incoming shipments through Ricoh Trac or Asset Manager
Business/personal packages
Purchase orders
Manage business & personal FedEx accounts
Manage local Corporate Courier account
Point of contact for Shipping vendors (FedEx, Corporate Courier, Geodis Wilson)
Support Workplace Experience team on various items, including delegated tasks and projects
Assist other Ricoh service areas when needed as directed from Ricoh Manager and Assistant Manager
Able to lift 50lbs
Skills and attributes
Exemplary customer service skills
Ability to proactively task manage a multitude of service requests; prioritize as needed
Detail oriented
Adherence to set processes
Team player
Strong work ethic
Problem solver
Dependable, accountable and conscientious of customer satisfaction
High level of pride for workplace appearance
*Job description includes but is not limited to the tasks and responsibilities outlined in this document. It is subject to change at any time
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.