Job Information
Ford Motor Company Business Support Analyst, Central Order Fulfilment in Budapest, Hungary
The Central Order Fulfilment Support Team is responsible for monitoring and administration of the Ford of Europe corporate inventory of orders and vehicles offered on Ford eCommerce.
Provide operational support to develop and grow the capability of all Marketing Sales & Service users of the Order Fulfilment suite of tools and processes
Liaison and co-ordination with OF and IT Team to identify, escalate and chase resolution on application issues affecting Order Fulfilment business processes
Develop the capability and knowledge of the Order Fulfilment tools and processes to support Business process improvements
Ensure & optimize the data integrity in the Order Fulfilment and Sales Reporting applications
Coordinate related user documentation of the listed applications and ensure it is up to date
Attend weekly IT meetings and manage & monitor backlog of tracked issues raised
Develop improvement idea’s for the applications looked after and recommend to the Development teams
Fluent in English
Must be a good team player
Self driven – own the issue of the user
Investigative attitude
All Office applications – good experience required
SQL Query Language – good experience required
Working hours: 40 hours / week
Requisition ID : 40049