EPAM Systems, Inc. Associate Operations Manager in Budapest, Hungary
Associate Operations ManagerBudapest,
Associate Operations Manager Description
Job #: 85374
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
This role is to be part of a global team in EPAM that supports our largest client engagements, with operation in multiple countries and dozens of locations. The role is to partner with the onsite Business Unit and account management team, and to ensure that all contractual, client and internal governance process are completely and correctly completed.
Support Account Managers to prepare and go through EPAM’s deal approval process prior to providing commitment to customers
Support Account Managers with the contract management cycle as well as help to track contract signature status, expiration dates and budgets
Proactive coordination and enabling resource changes, managing pipeline and demand tracking, resource analytics (velocity, seniority, attrition analysis etc.)
Always be informed on current status and activities within the accounts. Ensure necessary updates regarding upcoming changes within the accounts (project, team, etc.) are properly reflected
Ensure all EPAM internal tools are up-to-date and reflect relevant status of the Account activities
Proactively analyze account profitability, prepare the P&L models for the deals within the account
Support the Business Unit and Account Managers in business workflow and reporting
Ensure that all compliance aspects are fully followed and tracked (this includes various data monitoring and reporting, SLA/KPIs etc.)
Support various project / program initiatives (e.g. with data preparation for decision making)
Self-starter, analytical and problem-solving abilities
Strong organizational and multi-taskings skills. Should be very good at planning and coordinating activities
Excellent communication skills
Very confident spoken and written English (C1)
Advanced user level of MS Excel, PowerPoint, Visio, Outlook
Experience with PowerBI – nice to have
Dynamic, entrepreneurial, high speed, high growth corporate environment
Diverse multicultural, multi-functional, and multilingual work environment
Opportunities for personal and career growth in a progressive industry
Global scope, international projects
Widespread training and development opportunities
Unlimited access to LinkedIn learning solutions
Competitive salary and various benefits
Sport and social teams support, recreation area, advanced CSR programs
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.