Job Information
ADP Billing and Data Entry Analyst with Italian in Bucharest, Romania
Job Summary & Role:
The Billing & Data Entry Analyst should ensure all client master data is entered and maintained in the ADP systems in an accurate and timely manner and respond to all internal and external queries. The Billing & Data Entry Analyst should ensure that all requests for creation of new accounts and all the changes of the data must be made accurately and completely according to the deadlines of the monthly closing. To raise manual invoices and credit notes accurately and completely on a timely basis.
For Italy, all the requests for creation of new accounts or changes of data just existing in the System will be sent by the Billing Dept. using a form containing all the necessary information.
For MNC, requests will be received via internal tools, e-mail or Siebel, as per internal procedures.
Responsibilities :
Set up new client data on the relevant billing system (C4B; Oracle)
Collect and input customer orders to a strict timetable
Control and maintain standing orders
Meet daily targets and SLAs for processing the above information
Carry out corresponding tasks required by the business
Complete all controls checklists including SOX for Order processing and maintenance
Ensure all timelines on the monthly checklist are achieved or exceeded with strong focus to deliver the Month-End tasks
Respond to clients and internal business associate’s requests received through Siebel and shared e-mail inbox, in line with agreed timescales and performance metrics
Ensure all timelines on the monthly checklist are achieved
Ensure information of new client and changes of data to the other involved departments (as per mail lists provided in the Manual)
Particular attention to the deadlines of Italian tax and fiscal rules (eg. e-invoicing of the Public Sector or annual VAT system named “lettere d’intento”)
Support other team members
Assist the team leader with assigned projects
Raise manual invoices and credit notes accurately and completely on a timely basis
Complete all controls checklists including SOX
Update process documentation monthly for any changes
Skills Requirements:
Good spoken and written Italian
Good spoken and written English
Must be able to self-check work and have a strong sense of accuracy
Flexible and supportive team member
Demonstrable ability to communicate at all levels
Time management – strong ability to prioritise and meet deadlines
Well organized
Experience of Microsoft Word and Excel
Ideally some C4B experience
Ideally some Finance experience
Ideally some Oracle experience
Ideally some Order management/Contract admin experience
Ideally able to identify areas to improve efficiency, accuracy and propose and implement relevant changes
Knowledge:
Experience with Microsoft Excel
C4B experience would be an advantage
Oracle experience, modules OM and AR (R12), would be an advantage
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