Job Information
Yancey Bros.co Lead Technician in Brunswick, Georgia
Description
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the Lead Technician you will be responsible for scheduling and productivity of the shop technicians. You will be the go to person for questions regarding difficult repairs and assist peers in developing their technical and diagnostic abilities.
Primary Responsibilities:
Open and close work orders, schedule all techs and work load.
Ordering parts from vendors when necessary
Assisting peers in developing their technical and diagnostic abilities
Ensure a safe and clean work environment
Post repair inspections
Spend half hour per day with each shop tech
Search for service letter, product updates and additional repairs.
Monitor life day labor and work in progress through service link
Communicate daily with customers regarding status updates using multiple means of communication
Additional Responsibilities:
Participate in required safety program and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should be able understand the requirements of time needed for scheduling work, keeping in mind current outstanding projects and employee schedules. You should possess a strong mechanical aptitude and understanding of schematics and diagrams, as well we have the ability to step in as a troubleshooter and instructor.
Education/Experience:
High school diploma or equivalent required.
Required Qualifications/Skills:
Strong mechanical background knowledge with various engines and different types of equipment
Advanced understanding of schematics and diagrams
Provide own tooling applicable
Exhibit teamwork mentality
Preferred Qualifications/Skills:
Prior supervisory skills
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Compensation: Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)